For NSW GPs
The WorkCover case, off your desk.
Refer the work injury to us. We book your patient in with a WorkCover doctor, coordinate physio and psych, and deal with the insurer and the paperwork. Your patient stays yours for everything else.
Send to referrals@workcoverhub.com.au straight from your PMS — Argus, HealthLink, Medical-Objects, encrypted email. Whatever your software exports.
The first thing every GP asks
Your patient stays your patient.
- You remain the GP of record. We don't replace your primary care relationship. We help the patient only with their WorkCover claim — everything else stays with you.
- The treating doctor's report comes back to you after each visit. Diagnosis, treatment plan, return-to-work status, anything worth flagging. No black box.
- When the claim closes, the patient comes back to you. We take the WorkCover side. You do general practice. Clean handover when the claim closes.
What we take off your plate
- Certificate of Capacity written by the doctor at the first appointment
- All insurer correspondence and case-manager calls
- Treatment approvals (physio, psych, surgical referrals)
- Physio and psych lined up for your patient
- Return-to-work planning and employer liaison
- Contested claims: we put your patient in touch with a compensation lawyer
- The treating doctor's report back to you after each visit
- All admin: nothing else lands in your inbox
What happens after you refer
Step 01
You email us the referral
Patient name, phone, and a brief clinical summary — whatever your PMS exports as a referral letter. No special format required.
Step 02
We call your patient within one business day
We book them in with a WorkCover doctor, explain what to expect and sort the paperwork from there.
Step 03
You get the doctor's report after their first visit
Diagnosis, treatment plan, return-to-work status, anything worth flagging for you.
Ready to refer?
Send it to referrals@workcoverhub.com.au
Send it straight from your PMS or your usual email. We'll triage and contact your patient within one business day.
What to send
- Patient name, DOB and contact phone
- Brief clinical summary (what they presented with, your initial assessment)
- Any imaging, reports or prior Certificates of Capacity
- Claim number, if already lodged
- Anything else you want our team to flag
Send us a question first
A complex WorkCover or CTP case — Certificate of Capacity wording, contested impairment, a difficult psych presentation? Send us the details and we'll email you back. No sales, no follow-up calls.
Join the WorkCover Hub network
Keep your own practice and take WorkCover and CTP referrals from us. Non-VR welcome — you bill the insurer, not Medicare.
See how it worksFor your waiting room: printable posters and wallet cards for injured workers are in the printable toolkit. PHNs can request practice education for general practices.
What GPs ask us before they refer
Send your next WorkCover patient our way
Email referrals@workcoverhub.com.au or call (02) 7238 7379. We triage every referral within one business day and contact your patient directly. You stay the GP of record.
Open email to refer