For NSW GPs
Refer your WorkCover patient. We take it from here.
Send straight from your PMS — Argus, HealthLink, Medical-Objects, encrypted email. Whatever your software exports.
The first thing every GP asks
Your patient stays your patient.
- You remain the GP of record. We don't replace your primary care relationship. We see the patient only for their WorkCover claim — everything else stays with you.
- We email you a clinical update after every visit. Diagnosis, treatment plan, return-to-work status, anything we want flagged. No black box.
- When the claim closes, the patient comes back to you. We do the WorkCover work. You do general practice. Clean handover when we're done.
What we take off your plate
- Same-day Certificate of Capacity at first appointment
- All insurer correspondence and case-manager calls
- Treatment approvals (physio, psych, surgical referrals)
- In-house allied health — no external coordination
- Return-to-work planning and employer liaison
- Contested claim support — compensation lawyers, no cost to your patient
- Clinical updates back to you after every visit
- All admin: nothing else lands in your inbox
What happens after you refer
Step 01
You email us the referral
Patient name, phone, brief clinical summary — anything your PMS spits out. Takes 30 seconds.
Step 02
We call your patient within one business day
Book the first appointment, explain what to expect, handle the WorkCover paperwork from there.
Step 03
You get a clinical update after their first visit
Diagnosis, treatment plan, return-to-work status, anything we want to flag for you.
Ready to refer?
Send it to referrals@workcoverhub.com.au
From your PMS, your inbox, or wherever's easiest. We'll triage and contact your patient within one business day.
What to send
- Patient name, DOB and contact phone
- Brief clinical summary (what they presented with, your initial assessment)
- Any imaging, reports or prior Certificates of Capacity
- Claim number, if already lodged
- Anything else you want our team to flag
Send us a clinical question first
Stuck on a tricky WorkCover or CTP case — Certificate of Capacity wording, contested impairment, psych presentation? Send us the situation. One of our doctors will email you back. No sales, no follow-up calls.
Two ways in — as a WCH doctor, or in our network
For employed clinical roles (non-VR welcome — we bill the insurer directly) and the WorkCover Hub referral network — see the dedicated page.
See both pathsWhat GPs ask us before they refer
Send your next WorkCover patient our way
Email referrals@workcoverhub.com.au or call (02) 7238 7379. We triage every referral within one business day and contact your patient directly. You stay the GP of record.
Open email to refer