Speak Directly With Our WorkCover Doctors
Don’t take chances with your claim. Call us now or fill in your details and one of our WorkCover doctors will get back to you fast.
Our Doctors Handle the Whole Claim
Our WorkCover doctors know the system inside out. Fill in your details or give us a call and we'll book you in with one of them.
Your certificate is written by a doctor who fills these in every day, so the insurer gets what it needs from the start and your claim keeps moving.
What to Expect
Your first appointment, simplified
- 1
A thorough injury assessment — we listen first.
- 2
A WorkCover-ready Certificate of Capacity, done right.
- 3
A treatment plan that coordinates with your whole team.
- 4
Ongoing reviews so your claim stays current.
What Happens During a WorkCover Doctor Consultation
If you've never seen a WorkCover doctor before, here's what to expect when you see one of ours.
Initial Assessment
Our doctor will take a thorough history of your injury — how it happened, what symptoms you're experiencing, and how it's affecting your ability to work and carry out daily activities. They'll perform a physical examination and, if needed, arrange diagnostic tests such as X-rays, MRIs, or blood work.
Certificate of Capacity
This is the key document in any WorkCover claim. Our doctors will issue a Certificate of Capacity that outlines your diagnosis, your current work capacity (whether you can work full duties, modified duties, or not at all), and what treatment you need. This certificate is what your insurer uses to determine your entitlements, so getting it right matters.
Treatment Plan
Based on your assessment, our doctor will develop a treatment plan tailored to your injury. This may include physiotherapy, psychological support, specialist referrals, medication, or a combination of treatments. Our team includes orthopaedic surgeons, so if your injury needs a surgical opinion, that happens within the same clinic. Everything is coordinated to give you the best chance of recovery.
Ongoing Management
WorkCover claims aren't a one-off appointment. Our doctors provide ongoing care throughout your recovery — updating your Certificate of Capacity as your condition changes, adjusting your treatment plan, and ensuring the insurer has the documentation they need to keep your entitlements flowing. You're not left to figure it out on your own.
What Makes Our WorkCover Doctors Different
Not every GP understands WorkCover. The system has its own rules, paperwork, and expectations. Our doctors specialise in this area — it's what they do every day.
- ✓They know the insurer requirements.Certificates of Capacity need to be filled out in a specific way. Vague or incomplete documentation is one of the most common reasons claims get delayed or disputed. Our doctors word them the way each insurer's claims team expects, so they are not sent back.
- ✓They know what each stage of the claim needs.From initial lodgement through to return-to-work planning, our doctors know exactly what's required at each stage and how to document your condition so your claim stays on track.
- ✓They advocate for you. Our doctors document your injuries accurately and thoroughly, so the insurer has a clear picture of your condition and what you need to recover.
- ✓They coordinate your entire treatment team.Whether you need physio, psychology, specialist opinions, or rehabilitation support, our doctors coordinate it all so you're not chasing different providers yourself.
What to Bring to Your Appointment
To make the most of your consultation, bring the following if you have them available. Don't worry if you don't have everything — our team can help you gather what's needed.
- ✓Your WorkCover claim number (if you have one)
- ✓Photo ID (driver's licence, passport, or Medicare card)
- ✓Details of how your injury occurred
- ✓Your employer's name and contact details
- ✓Any existing medical reports, scans, or test results
- ✓A list of medications you're currently taking
Don’t stress
Missing something? We’ll sort it.
You don't need to have everything ready before you book. Our team can help you chase down reports, scans, and claim numbers on the day if needed.
- ✓Don't have a claim number yet? We can help lodge it.
- ✓No medical records? We'll request them for you.
- ✓Not sure what to say? Just come as you are — we'll guide you.
Telehealth & In-Person Appointments Available
We know that getting to an appointment isn't always easy — especially when you're dealing with an injury. That's why our doctors offer both in-person and telehealth consultations.
In-Person
Visit one of our clinic locations for a face-to-face consultation. In-person appointments are ideal for physical examinations and when diagnostic tests need to be arranged on the spot.
Telehealth
Speak with our doctor via a secure video call from the comfort of your home. Telehealth is perfect for follow-up appointments, certificate renewals, and consultations where a physical exam isn't required.
Our Doctors
110+
WorkCover-trained doctors in our clinic and telehealth roster.
Your Cost
$0
Consultations are billed directly to the insurer once your claim is accepted.
WorkCover Doctors Across NSW
Our doctors specialise in WorkCover and see injured workers every day. Submit your details and we'll book you in with one of them.
Book a ConsultSydney Metro
CBD, Parramatta, North Shore, Inner West and more.
Regional NSW
Newcastle, Wollongong, Central Coast and regional hubs.
Telehealth
See a doctor from anywhere — ideal for follow-ups.
WorkCover Doctor FAQs
WorkCover Doctors Across Sydney
Our doctors see injured workers right across the Sydney metro. Start with the area nearest your home or work for local appointment details.
Live somewhere else in NSW? Our doctors cover the rest of Greater Sydney and regional NSW as well, plus telehealth. Call (02) 7238 7379 and we'll book the closest consult.
Injured in a motor vehicle rather than at your workplace? Our doctors treat those patients too — start with CTP insurance claims instead of a WorkCover claim.
Book Your First Appointment
Injured at work? Call us or fill in the form and our team will book you in with one of our WorkCover doctors.
Call Now (02) 7238 7379