Skip to content
WorkCover Hub

Need a WorkCover Doctor? We’ll Get You In.

Don’t take chances with your claim. Call us now or fill in your details. We’ll call you back fast, book you in with a WorkCover doctor and sort the paperwork.

Optional. It tells us which clinician and which scheme to start with.

We read every enquiry. Handled under our privacy policy.

We Sort the Paperwork Around the Appointment

The WorkCover doctors we book know the system inside out. Fill in your details or call us and we'll book you in.

Your certificate is written by a doctor who fills these in every day, so the insurer gets what it needs from the start and your claim keeps moving.

The Consultation

What Happens During a WorkCover Doctor Consultation

If you've never seen a WorkCover doctor before, here's what to expect at the appointment.

Initial Assessment

The doctor will take a thorough history of your injury — how it happened, what symptoms you're experiencing, and how it's affecting your ability to work and carry out daily activities. They'll perform a physical examination and, if needed, arrange diagnostic tests such as X-rays, MRIs, or blood work.

Certificate of Capacity

This is the key document in any WorkCover claim. The doctor writes your Certificate of Capacity at the first appointment. It outlines your diagnosis, your current work capacity (whether you can work full duties, modified duties, or not at all), and what treatment you need. This certificate is what your insurer uses to determine your entitlements, so getting it right matters.

Treatment Plan

Based on your assessment, the doctor will develop a treatment plan tailored to your injury. This may include physiotherapy, psychological support, specialist referrals, medication, or a combination of treatments. If your injury needs a surgical opinion, we can book you in with an orthopaedic surgeon who takes WorkCover cases. We line it all up to give your recovery the right start.

Ongoing Management

WorkCover claims aren't a one-off appointment. Your doctor reviews you throughout your recovery — updating your Certificate of Capacity as your condition changes and adjusting your treatment plan. We make sure the insurer has the paperwork it needs to keep your entitlements flowing. You're not left to figure it out on your own.

Why Us

Why the WorkCover Doctors We Book Are Different

Not every GP understands WorkCover. The system has its own rules, paperwork, and expectations. The doctors we book know this area — it's what they do every day.

  • ✓They know the insurer requirements.Certificates of Capacity need to be filled out in a specific way. Vague or incomplete documentation is one of the most common reasons claims get delayed or disputed. They word them the way each insurer's claims team expects, so they are not sent back.
  • ✓They know what each stage of the claim needs.From initial lodgement through to return-to-work planning, they know exactly what's required at each stage and how to document your condition so your claim stays on track.
  • ✓They advocate for you. They document your injuries accurately and thoroughly, so the insurer has a clear picture of your condition and what you need to recover.
  • ✓We coordinate the rest.Whether you need physio, psychology, specialist opinions, or rehabilitation support, we line it up so you're not chasing it all yourself.

What to Bring to Your Appointment

To make the most of your consultation, bring the following if you have them available. Don't worry if you don't have everything — our team can help you gather what's needed.

  • ✓Your WorkCover claim number (if you have one)
  • ✓Photo ID (driver's licence, passport, or Medicare card)
  • ✓Details of how your injury occurred
  • ✓Your employer's name and contact details
  • ✓Any existing medical reports, scans, or test results
  • ✓A list of medications you're currently taking
In Person or Telehealth

Telehealth & In-Person Appointments Available

We know that getting to an appointment isn't always easy — especially when you're dealing with an injury. That's why we book both in-person and telehealth consultations.

In-Person

See a WorkCover doctor near you for a face-to-face consultation. In-person appointments are ideal for physical examinations and when diagnostic tests need to be arranged on the spot.

Telehealth

See a WorkCover doctor by secure video call from the comfort of your home. Telehealth is perfect for follow-up appointments, certificate renewals, and consultations where a physical exam isn't required.

WorkCover Doctors Across NSW

The doctors we book specialise in WorkCover and see injured workers every day. Submit your details and we'll book you in.

Book a Consult
FAQs

WorkCover Doctor FAQs

Areas We Serve

WorkCover Doctors Across Sydney

We book injured workers in with WorkCover doctors right across the Sydney metro. Start with the area nearest your home or work for local appointment details.

Live somewhere else in NSW? We book appointments across the rest of Greater Sydney and regional NSW as well, plus telehealth. Call (02) 7238 7379 and we'll book the closest consult.

Injured in a motor vehicle rather than at your workplace? We help with those injuries too — start with CTP insurance claims instead of a WorkCover claim.

Book Your First Appointment

Injured at work? Call us or fill in the form and our team will book you in with a WorkCover doctor.

Call Now (02) 7238 7379