WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Upper North Shore

Workers Comp in Arcadia — Where to Start

Injured at work? Here’s exactly what to do next.

An Arcadia equine handler crushed against a stable wall, or an acreage owner doing fence repairs with a chainsaw slip — both injuries trigger the same workers compensation sequence. The early decision shapes everything after: an early doctor's appointment with a clinic familiar with WorkCover. After it lands with the insurer, lawyers, physios and employers stop guessing and start working.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Arcadia

The first 3 steps

Workers Comp in Arcadia — How It Starts

See a WorkCover doctor

For RSI, shoulder tension, or stress claims common in office work, you'll see a WorkCover-trained GP first — no employer approval needed.

Book a doctor in Arcadia

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Arcadia

Workers comp claims in Arcadia most often come from the local professional services and education workforces, alongside the back, shoulder, and stress injuries common across every industry.

Arcadia is a rural-residential pocket in the Hornsby acreage belt, with locals working in horticulture, equine, the trades servicing the surrounding acreage and the senior professional services and healthcare commuters heading into Macquarie Park, Hornsby or the CBD. Workers compensation claims out of Arcadia often involve livestock and horse-related crush injuries, back and shoulder strain from fencing and stockwork, plus desk-based neck and wrist complaints.

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