WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Northern Beaches

Workers Comp in Avalon — Where to Start

Injured at work? Here’s exactly what to do next.

Surf-shop staff with rotator-cuff strain from heavy stockroom shifts, or a hospitality worker who slipped behind a cafe line on the Avalon village strip — both injury paths converge at the same starting line. The whole machine starts with one visit: the initial assessment, written up by a doctor used to these claims. WorkCover-trained doctors know what the insurer needs and write to that level.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Avalon

The first 3 steps

Workers Comp in Avalon — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a doctor in Avalon

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Avalon

Workers comp claims in Avalon most often come from the local hospitality and healthcare workforces, alongside the back, shoulder, and stress injuries common across every industry.

Avalon sits at the northern end of the peninsula's village strip, with hospitality, surf retail and healthcare driving most local work. Tradies also stay busy with the steady residential renovation pipeline across Bilgola and Careel Bay. Workers compensation matters around Avalon commonly involve barista wrist injuries, kitchen burns, retail slip injuries, falls from ladders on older Avalon homes, and the back strain that comes with surf-shop and warehouse stockroom shifts.

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