WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Canterbury-Bankstown

Workers Comp in Bass Hill — Where to Start

Injured at work? Here’s exactly what to do next.

In Bass Hill, the typical first call is from a labourer who slipped on a wet slab. The initial assessment is the trigger — a doctor who understands the workers compensation scheme finalises the paperwork in one sitting. From there the conversation shifts from 'what do I do' to 'when is the next appointment'.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Bass Hill

The first 3 steps

Workers Comp in Bass Hill — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a doctor in Bass Hill

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Bass Hill

Workers comp claims in Bass Hill most often come from the local retail and manufacturing workforces, alongside the back, shoulder, and stress injuries common across every industry.

Bass Hill sits along Hume Highway between Bankstown and Liverpool, with much of the working population in retail, light manufacturing, and trade roles around the Sefton industrial pocket. Workers compensation claims locally lean toward forklift back strains, shoulder injuries from warehouse picking, and tradie shoulder and knee wear-and-tear. The suburb's older housing also keeps residential renovators busy.

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