WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Inner West

Workers Comp in Burwood — Where to Start

Injured at work? Here’s exactly what to do next.

Westfield Burwood retail staff with chronic floor-shift damage and hospitality workers from the local strip both begin workers compensation matters the same way. It really comes down to the doctor's paperwork from the first visit — a workers comp-aware clinician knows the wording the insurer needs. Once the signature is logged, the wage payments, scans and rehab plan start to line up.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Burwood

The first 3 steps

Workers Comp in Burwood — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a doctor in Burwood

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Burwood

Workers comp claims in Burwood most often come from the local retail and hospitality workforces, alongside the back, shoulder, and stress injuries common across every industry.

Burwood is a compact Inner West suburb with a busy commercial strip, Westfield shopping centre, and a large student population. Retail and hospitality jobs dominate, and the precinct's density means foot-traffic injuries and overuse conditions are common among workers.

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