WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Eastern Suburbs

Workers Comp in Carlton — Where to Start

Injured at work? Here’s exactly what to do next.

Take a typical Carlton file — waitstaff with a knee strained on a wet tile floor. A proper initial assessment, done by a workers comp-experienced clinician, is usually enough to put the claim on the insurer's desk the same afternoon. From there, the file finally has a working pulse.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Carlton

The first 3 steps

Workers Comp in Carlton — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a doctor in Carlton

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Carlton

Workers comp claims in Carlton most often come from the local hospitality and professional services workforces, alongside the back, shoulder, and stress injuries common across every industry.

Carlton's workforce divides between the Kogarah medical precinct just south and the small-business strip along Forest Road, with healthcare staff, hospitality workers and white-collar commuters making up the bulk of residents. Nursing-related back and shoulder injuries dominate workers compensation activity, alongside slips on hospital wards and aggression-related claims from emergency and aged-care settings. Local tradies on residential builds also feature.

Get help