WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Hills District

Workers Comp in Castle Hill — Where to Start

Injured at work? Here’s exactly what to do next.

In Castle Hill, the typical first call is from a roof tiler with a knee that buckled on a steep pitch. The first doctor's appointment is where the workers comp claim is born or stalls; the wording the clinician uses sets the tone for everything. From there, the worker can step off the phone and into treatment.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Castle Hill

The first 3 steps

Workers Comp in Castle Hill — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a doctor in Castle Hill

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Castle Hill

Workers comp claims in Castle Hill most often come from the local retail and construction workforces, alongside the back, shoulder, and stress injuries common across every industry.

Castle Hill is the commercial centre of Sydney's Hills District, anchored by Castle Towers — one of the largest shopping centres in the southern hemisphere. Rapid residential growth in Kellyville and surrounds has brought a construction boom and a growing demand for healthcare services.

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