WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Inner West

Workers Comp in Croydon — Where to Start

Injured at work? Here’s exactly what to do next.

Parramatta Road panel-beaters in Croydon and retail staff along the trade strip both file workers compensation claims that share one procedural opening. The first move is small but heavy: the medical certificate the GP writes at the opening visit. With the report in, treatment costs, lost wages and the rehab schedule all stop being a fight. Booking the right opening appointment is half the work of a good claim.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Croydon

The first 3 steps

Workers Comp in Croydon — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a doctor in Croydon

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Croydon

Workers comp claims in Croydon most often come from the local hospitality and professional services workforces, alongside the back, shoulder, and stress injuries common across every industry.

Croydon workers are concentrated along the Parramatta Road retail and trade strip, with professional services commuters making up another sizeable chunk via the Croydon train station. Workers compensation claims here often involve panel-beater hand injuries, retail staff lifting strains, and the trade injuries from the steady inner-west renovation work. A pocket of Italian-Australian small business families also runs trades passed down through generations.

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