WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Canterbury-Bankstown

Workers Comp in East Hills — Where to Start

Injured at work? Here’s exactly what to do next.

The call usually comes after a tough shift: a retail assistant on a steady checkout shift in East Hills, wrist scanner-arm strain or a customer-aggression incident, and a strong hunch the claim won't sort itself. The bottleneck is right at the start: the first doctor's appointment with someone who has seen the form a few times. The faster the workers compensation paperwork lands, the smoother the rest plays out.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in East Hills

The first 3 steps

Workers Comp in East Hills — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a doctor in East Hills

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in East Hills

Workers comp claims in East Hills most often come from the local retail and manufacturing workforces, alongside the back, shoulder, and stress injuries common across every industry.

Train commuters on the East Hills line make up a fair chunk of the workforce here, splitting time between Bankstown and Sydney CBD office jobs. The riverside pocket of East Hills also draws tradies working renovations across Panania and Picnic Point, where WorkCover claims most often involve falls from ladders, knee injuries and the chronic back pain that comes with a career in residential construction.

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