WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Eastern Suburbs

Workers Comp in Hillsdale — Where to Start

Injured at work? Here’s exactly what to do next.

After the bandage or the ice pack, a waiter carrying heavy trays in Hillsdale with shoulder impingement or a knee twist on stairs still has the harder question — where to start the claim. It always begins the same way: the doctor's paperwork from the first appointment. Most workers feel the WorkCover system shift gear once that first record exists.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Hillsdale

The first 3 steps

Workers Comp in Hillsdale — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a doctor in Hillsdale

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Hillsdale

Workers comp claims in Hillsdale most often come from the local hospitality and professional services workforces, alongside the back, shoulder, and stress injuries common across every industry.

Hillsdale sits beside the Eastgardens shopping precinct, with much of the workforce in retail, food service, and security work around Westfield. Lifting and slip-and-fall injuries dominate workers compensation claims, particularly among cleaners, deli staff, and stockers. The neighbouring industrial pocket toward Banksmeadow also draws warehouse workers who walk or bus to shift work along Botany Road.

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