WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Sutherland Shire

Workers Comp in Illawong — Where to Start

Injured at work? Here’s exactly what to do next.

Illawong CBD-bound commuters with screen-related RSI, plasterer and tiler tradies on Sutherland renovation jobs, and Menai-strip supermarket staff with stocking complaints, all share one starting point inside the workers compensation system. A workers comp-literate GP at the opening doctor's visit can finalise the medical side and have the insurer notified the same day. Wages, scans and a graded return then follow without needing constant phone calls.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Illawong

The first 3 steps

Workers Comp in Illawong — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a doctor in Illawong

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Illawong

Workers comp claims in Illawong most often come from the local retail and construction workforces, alongside the back, shoulder, and stress injuries common across every industry.

Illawong sits above the Georges River across from Alfords Point with residents largely in professional services commuting to the city, trades servicing the wider Sutherland renovation pipeline, and retail along the Menai shops. Workers compensation files at Illawong cover ergonomic RSI from desk-bound commuters, plasterer and tiler wrist overuse, supermarket stocking complaints, plus aged-care personal-handling lumbar incidents from a growing local care workforce.

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