WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Western Sydney

Workers Comp in Katoomba — Where to Start

Injured at work? Here’s exactly what to do next.

Katoomba Street's hospitality strip, the Echo Point tourism trade and the trade-services circuit across the upper Blue Mountains all generate workers compensation claims sharing one opening. The bottleneck is always the Certificate of Capacity; one informed workers comp doctor visit clears it the same afternoon. After that, every later piece simply slots in behind it.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Katoomba

The first 3 steps

Workers Comp in Katoomba — How It Starts

See a WorkCover doctor

If you're a tradie with a back strain, a fall on-site, or a crush injury from machinery, the first move is a WorkCover-trained doctor.

Book a doctor in Katoomba

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Katoomba

Workers comp claims in Katoomba most often come from the local manufacturing and transport workforces, alongside the back, shoulder, and stress injuries common across every industry.

Katoomba operates as the commercial heart of the upper Blue Mountains, with workers running the hospitality strip along Katoomba Street, the Echo Point tourism trade, and trade-services across the mountain townships. Workers compensation matters in Katoomba typically involve slip and burn injuries from cafe and venue workers, back and shoulder strains from hotel housekeeping staff working the heavy tourist trade, plus the falls and lifting claims common to tradies servicing the older mountain housing stock.

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