WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · South-Western Sydney

Workers Comp in Liverpool — Where to Start

Injured at work? Here’s exactly what to do next.

In Liverpool, the typical first call is from a concreter with a wrist that crumpled under the screed. Once the doctor's paperwork from a workers comp-literate first visit is filed, the insurer has nothing left to wait on. After that, what felt like chaos starts behaving like a normal claim with a normal timeline.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Liverpool

The first 3 steps

Workers Comp in Liverpool — How It Starts

See a WorkCover doctor

For nursing manual-handling injuries, aggression claims, or shift-work-related strain, your first stop is a WorkCover-trained doctor.

Book a doctor in Liverpool

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Liverpool

Workers comp claims in Liverpool most often come from the local healthcare and logistics workforces, alongside the back, shoulder, and stress injuries common across every industry.

Liverpool is the gateway to South-Western Sydney, anchored by Liverpool Hospital — one of the state's busiest. The surrounding industrial zones in Moorebank and Warwick Farm employ thousands in warehousing, logistics, and manufacturing.

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