WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Inner South

Workers Comp in Mascot — Where to Start

Injured at work? Here’s exactly what to do next.

Mascot's aviation and airport-logistics workforce — ground crew, baggage handlers, airline caterers and hotel staff — file workers compensation claims dominated by physically demanding-role injuries. The early move sets the tone: a Certificate of Capacity authored by a GP who fills these out regularly. Skip that step and everything afterwards drags out longer than it should. After that, the claim moves from confusing to procedural.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Mascot

The first 3 steps

Workers Comp in Mascot — How It Starts

See a WorkCover doctor

Whatever the injury, your first stop is a WorkCover-trained doctor — no employer or insurer approval needed first.

Book a doctor in Mascot

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Mascot

Workers comp claims in Mascot most often come from the local aviation and logistics workforces, alongside the back, shoulder, and stress injuries common across every industry.

Mascot sits directly beneath Sydney Airport's flight path and is the suburb most associated with aviation and airport logistics. Ground crew, baggage handlers, airline caterers, and hotel workers face physically demanding roles, making WorkCover support particularly relevant here.

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