WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · St George

Workers Comp in Mortdale — Where to Start

Injured at work? Here’s exactly what to do next.

Mortdale East Hills line retail staff, St George Hospital nurses with patient-handling damage and tradies on the St George renovation pipeline, all begin a workers comp claim the same way: one informed doctor visit. The opening doctor's visit, with the right clinician, is when a worker stops feeling stuck and starts being inside the workers comp system. From there, the worker can step off the phone and into treatment.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Mortdale

The first 3 steps

Workers Comp in Mortdale — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a doctor in Mortdale

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Mortdale

Workers comp claims in Mortdale most often come from the local retail and professional services workforces, alongside the back, shoulder, and stress injuries common across every industry.

Mortdale sits along the East Hills line with residents working in retail along the main shopping strip, the trades servicing the wider St George renovation pipeline, and healthcare at St George Hospital. Workers compensation claims around Mortdale typically involve retail lifting strain, nursing patient-handling back injuries, and the carpenter and tile-setter strain claims from constant renovation work. The Greek-Australian community also runs many family-owned cafes and small businesses locally.

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