WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Inner West

Workers Comp in Mortlake — Where to Start

Injured at work? Here’s exactly what to do next.

Hospitality work around Mortlake produces a steady trickle — a function-centre cook with a back that locked during plate-up. Until the medical certificate is signed and on file, the workers comp claim is technically nothing; one informed visit gives it a pulse. After that, payments hit the bank account and physio bookings stop being a fight.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Mortlake

The first 3 steps

Workers Comp in Mortlake — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a doctor in Mortlake

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Mortlake

Workers comp claims in Mortlake most often come from the local hospitality and professional services workforces, alongside the back, shoulder, and stress injuries common across every industry.

Mortlake's old gasworks site has slowly given way to the Breakfast Point and waterfront residential push, with most local workers now in retail, allied health and small-business services along the Mortlake-Cabarita commercial strip. Tradies on the bayside renovation circuit add a noticeable second cluster. Workers compensation matters here lean toward back and shoulder injuries from construction and trade work, plus the standing strains typical of cafe and retail floors.

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