WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · North Shore

Workers Comp in Riverview — Where to Start

Injured at work? Here’s exactly what to do next.

For someone working healthcare out of Riverview, the textbook example is a personal-care worker with a shoulder torn during a hoist lift. A proper initial assessment, done by a workers comp-experienced clinician, is usually enough to put the claim on the insurer's desk the same afternoon. After the lodgement, the treating team and the case manager finally share one set of facts.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Riverview

The first 3 steps

Workers Comp in Riverview — How It Starts

See a WorkCover doctor

For RSI, shoulder tension, or stress claims common in office work, you'll see a WorkCover-trained GP first — no employer approval needed.

Book a doctor in Riverview

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Riverview

Workers comp claims in Riverview most often come from the local professional services and finance workforces, alongside the back, shoulder, and stress injuries common across every industry.

Riverview is a small peninsula suburb with residents largely in professional services, finance, and education commuting to the city or working at the long-established St Ignatius college. Workers compensation claims here include office-based ergonomic injuries, teaching staff voice and back strain, and the renovation-trade claims that come with the heritage Edwardian and Federation housing stock. Boat-shed and marine-services operators also feature occasionally.

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