WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Canterbury-Bankstown

Workers Comp in Riverwood — Where to Start

Injured at work? Here’s exactly what to do next.

The question after an injury is always the same in Riverwood: a sheet metal worker on a fabrication floor with deep lacerations or hearing damage from years on noisy machinery needs to know what to do first. It hinges on one early piece of paper: a Certificate of Capacity, written carefully at the first appointment. A GP who has done a few WorkCover claims will know exactly what to write.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Riverwood

The first 3 steps

Workers Comp in Riverwood — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a doctor in Riverwood

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Riverwood

Workers comp claims in Riverwood most often come from the local retail and manufacturing workforces, alongside the back, shoulder, and stress injuries common across every industry.

Riverwood's older walk-ups and the public housing renewal around Bryant Avenue draw a steady stream of demolition, construction and security workers, with retail staff filling the Riverwood Plaza and Punchbowl Road shops. The bulk of WorkCover claims here cover manual-handling and crush injuries from site work, plus repetitive-strain and slip injuries from supermarket and warehouse roles along the M5 corridor.

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