WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Western Sydney

Workers Comp in Rookwood — Where to Start

Injured at work? Here’s exactly what to do next.

The call usually comes after a tough shift: a forklift operator in a distribution depot in Rookwood, a load-shift back injury or a foot crush from a dropped pallet, and a strong hunch the claim won't sort itself. Step one is a Certificate of Capacity signed by a WorkCover-trained doctor — that one page is what gives the file a pulse. Once that page is in, the wait is over.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Rookwood

The first 3 steps

Workers Comp in Rookwood — How It Starts

See a WorkCover doctor

If you're a tradie with a back strain, a fall on-site, or a crush injury from machinery, the first move is a WorkCover-trained doctor.

Book a doctor in Rookwood

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Rookwood

Workers comp claims in Rookwood most often come from the local manufacturing and transport workforces, alongside the back, shoulder, and stress injuries common across every industry.

Rookwood is dominated by Rookwood Cemetery and the surrounding light industrial along the rail line between Lidcombe and Strathfield, with the working population in cemetery operations, funeral services, warehousing and the trades servicing the surrounding rebuild. Workers compensation claims out of Rookwood typically involve back, shoulder and lifting injuries from grave preparation and burial work, plus the crush and forklift claims common across the surrounding industrial yards.

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