WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Upper North Shore

Workers Comp in Thornleigh — Where to Start

Injured at work? Here’s exactly what to do next.

It doesn't matter whether you're a high-school maths teacher with a heavy timetable in Thornleigh with a stress-leave claim or RSI from constant marking or somebody else — the first move is identical. The whole file rests on one early move: a Certificate of Capacity, signed by a doctor who knows the WorkCover side of the paperwork. Without that paper trail, the wage replacement clock simply does not start.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Thornleigh

The first 3 steps

Workers Comp in Thornleigh — How It Starts

See a WorkCover doctor

For RSI, shoulder tension, or stress claims common in office work, you'll see a WorkCover-trained GP first — no employer approval needed.

Book a doctor in Thornleigh

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Thornleigh

Workers comp claims in Thornleigh most often come from the local professional services and education workforces, alongside the back, shoulder, and stress injuries common across every industry.

Thornleigh sits on the rail line between Normanhurst and Pennant Hills, with locals working the Thornleigh industrial strip, retail along Pennant Hills Road, healthcare at Hornsby Hospital and the office workforce commuting toward Chatswood. Workers compensation matters around Thornleigh commonly involve forklift back injuries, machinery crush incidents on the industrial estate, nursing patient-handling injuries and the wrist strain that follows long careers in panel-beating and cabinet-making workshops.

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