WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · North Shore

Workers Comp in Willoughby — Where to Start

Injured at work? Here’s exactly what to do next.

Willoughby workers compensation cases often track back to a broadcast technician on an outside broadcast truck carrying a back injury from cable runs or a hearing-related claim. What gets the wheels turning is small: the first doctor's appointment, with a GP used to these forms. Until that is in writing, even straightforward claims stall. A GP familiar with these claims handles half the work before the worker even leaves.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Willoughby

The first 3 steps

Workers Comp in Willoughby — How It Starts

See a WorkCover doctor

Whatever the injury, your first stop is a WorkCover-trained doctor — no employer or insurer approval needed first.

Book a doctor in Willoughby

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Willoughby

Workers comp claims in Willoughby most often come from the local media and professional services workforces, alongside the back, shoulder, and stress injuries common across every industry.

Willoughby is home to the Channel 9 broadcast centre on Artarmon Road — a long-standing local employer for production crews, editors, and studio technicians. The surrounding residential area supports a cluster of independent schools and small businesses, with the steep bushland streets a frequent backdrop to slip and trip claims for local trades.

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