WorkCover Hub

Spinal Cord Injury WorkCover Claims NSW

Paraplegia, tetraplegia, partial spinal cord injury — our WorkCover doctors, specialists and lawyers run NSW spinal cord injury claims, including catastrophic-claim lifetime support.

Every appointment on this page is paid by the insurer under your NSW workers compensation claim. You don't receive an invoice for any of it — not for our doctors, physios, psychologists, rehab providers or compensation lawyers.

Is this claimable?

Yes — spinal cord injury is a standard NSW WorkCover claim

If work caused or aggravated it, NSW workers compensation covers it. You don't need a single dramatic incident, and you don't need a pre-existing-condition-free history. Here's the short version of what that means for spinal cord injury.

01

Work caused or aggravated it

Sudden or cumulative, new or aggravated — spinal cord injury from work-related causes qualifies. Our doctors document the mechanism so the insurer can accept the claim.

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02

Every appointment is paid

Doctors, physios, psychologists, rehab providers and compensation lawyers — all paid by the insurer under your accepted claim. You never receive an invoice.

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03

Disputes are handled for you

If the insurer pushes back, our compensation lawyers step in at no cost to you. You don't fight the system alone.

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Common Causes

How spinal cord injury happens at work

Most claims in this category come down to a handful of mechanisms. If yours fits any of these, it's almost certainly claimable — and even if it doesn't, book an assessment anyway. The list isn't exhaustive.

  • Falls from height on construction and trade sites
  • Vehicle collisions and rollovers during work travel
  • Being struck by heavy falling objects or machinery
  • Diving or water-related incidents in tourism and emergency roles
  • Crush incidents with load collapse or entrapment
  • Agricultural and forestry equipment incidents

Not sure if your cause fits? It usually does. Take the 60-second eligibility check →

Symptoms

When to see a WorkCover doctor

Any of these symptoms after a work-related incident or from a work-related activity means it's time to get assessed. Early assessment gives spinal cord injury the best chance of fast recovery.

  • Loss of movement or sensation in the arms or legs
  • Numbness, tingling or burning below the injury level
  • Loss of bladder or bowel control after the incident
  • Severe back or neck pain with neurological symptoms
  • Difficulty breathing after a high-level injury
  • Muscle weakness, spasms or changed reflexes

Don't push through. The workers who recover fastest are the ones who see a doctor in the first week.

What's Covered

What NSW WorkCover pays for with spinal cord injury

Once your claim is accepted (or under provisional liability), the insurer pays for every line below directly. You don't receive an invoice for any of it.

  • Emergency neurosurgery and stabilisation
  • Acute hospital care and rehabilitation inpatient stays
  • Physiotherapy, occupational therapy and hydrotherapy
  • Attendant care and in-home support where indicated
  • Mobility equipment — wheelchairs, hoists, assistive devices
  • Home, vehicle and workplace modifications
  • Psychological and neuropsychological support
  • Lifetime medical and rehab under the catastrophic-claim pathway
By the Numbers

What the NSW data says

You would not be the first person to claim for spinal cord injury. The national and NSW data makes that very clear.

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Catastrophic claim category

Spinal cord injuries are recognised as catastrophic claims under the NSW scheme, with lifetime medical, attendant care and rehabilitation support. Source: icare NSW, Catastrophic Claims Policy.

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NSW benefits paid last year

Total statutory benefits paid to injured NSW workers — catastrophic spinal claims represent the highest-cost, longest-running group. Source: icare NSW, 2023–24.

Want the full picture? See WorkCover in numbers →

Our Team

How we handle spinal cord injury claims

Our doctors, physios, psychologists, rehab providers and compensation lawyers all work under one roof. One phone call gets the whole team involved.

Spinal cord injuries are recognised as catastrophic claims in NSW — the scheme provides lifetime medical cover, attendant care and rehabilitation without the five-year limits that apply to other claims. Our WorkCover doctors coordinate the medical team, our rehab providers run the in-home and return-to-community planning, and our compensation lawyers run the lump-sum impairment claim and any common-law damages pathway. We also assess every super fund you've had for TPD cover.

01

WorkCover Doctors

The frontline team for spinal cord injury. Most workers in this category see our workcover doctors team first after the initial doctor assessment.

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02

Compensation Lawyer

Part of our integrated spinal cord injury care team. Looped in as your recovery needs dictate — fully paid under your claim.

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03

Rehabilitation Provider

Part of our integrated spinal cord injury care team. Looped in as your recovery needs dictate — fully paid under your claim.

See our rehabilitation provider

Wondering what weekly payments would look like? Use the Payment Calculator →

FAQs

Spinal Cord Injury claims — what workers ask

The same questions come up in every consult. Here are the answers in short form.

Injured your spinal cord? Start with one phone call.

Our WorkCover doctors book same-week appointments. One call covers the Certificate of Capacity, the insurer paperwork, and the referral to our physios, psychologists or lawyers as needed.

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