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WorkCover Hub

For Government, Councils and Primary Health Networks

Sourced data, briefings and printable materials on NSW workers compensation, for the public bodies that stand behind workers and their GPs.

WorkCover Hub is a network of providers working inside workers compensation and CTP every day. We share that working knowledge with agencies, councils, PHNs and public-sector workplaces: a briefing pack built only from primary sources, sessions for staff and general practices, and materials your people can print.

Briefings and Data

The NSW Scheme, in Figures You Can Cite

Policy and program work needs numbers with a source attached. Every figure here comes from SIRA, icare or NSW Government publications and links to where it came from.

$5.3 billion

Workers compensation claim costs reported by icare

FY 2023-24, up from $4.4 billion in FY 2022-23 (+20.5% year on year).

Source:icare NSW· FY 2023-24

125,474

NSW workers supported with income replacement or medical payments

FY 2023-24. Covers the whole NSW scheme: the Nominal Insurer, self-insurers and specialised insurers.

Source:SIRA NSW· FY 2023-24· CC BY 4.0

4.9 million

Jobs insured under the SIRA-regulated NSW scheme

FY 2023-24. Largest defined-benefit workers compensation scheme in Australia.

Source:SIRA NSW· FY 2023-24· CC BY 4.0

12% / 38%

Psychological injury: share of NSW claims / share of claim costs

Psychological claims are 12% of NSW claim volume but 38% of claim costs, per the NSW Government's March 2025 ministerial statement.

Source:NSW Government· Mar 2025· CC BY 4.0

Sessions

Sessions for Public-Sector Workplaces and PHNs

Nothing runs off a template. Tell us about your staff, your practices or your crews, and the session is shaped to them.

Primary Health Networks

Practice education for PHN-supported GPs

For general practices in a PHN's region: how NSW workers compensation runs from the treating doctor's side. The Certificate of Capacity, how consultations are billed to the insurer on accepted claims, and how to keep a patient's file moving with the insurer. Led by our doctors across the network, who complete this paperwork as everyday work.

More for treating GPs

Agencies

Staff sessions for public-sector workplaces

Short sessions for agency teams, managers and people-and-culture staff: the first steps after a workplace injury, what a manager does when an injury is reported, and how a claim moves from notification to treatment. Shaped around your workforce, whether that is office-based, frontline or field staff.

Councils and public workplaces

Materials for depots, crews and counters

Council depots, outdoor crews, libraries and customer counters each need something different. We supply printable posters and checklists for the lunchroom wall and the supervisor's clipboard, and can run a toolbox-style talk at a depot around the crew's start time.

Browse the toolkit
How We Work

How We Work With Public Bodies

Four commitments that hold whichever agency, council or health network we work with.

No implied endorsement

WorkCover Hub is an independent organisation, not part of SIRA, icare or any government body. Working with us does not mean you endorse us, and we will not describe it that way or use your name or logo.

Aggregate reporting only

If you want to know what a program reached, we report in aggregate: sessions run, materials requested. We never report on individual staff or patients, and we do not ask you for their details.

No inducements

Nothing is paid or offered to anyone for access to your staff or patients, and we accept nothing in return. Your own procurement and gifts policies still apply.

Plain answers, no session required

If a policy or program question turns on how the NSW scheme works in practice, call or write. We will give you a straight answer from people who work inside the system every day.

Request a Briefing

Tell Us What Your People Need

A briefing for your team, a session for your practices, printed materials for your sites, or a single question answered. Choose 'Government' as your organisation type.

Request a briefing

We read every enquiry. Handled under our privacy policy.

For Public Bodies

Questions Public Bodies Ask Us

If yours isn't answered here, call or write. Answering it is the point of this page.

Briefings, Data and Materials for Your Organisation

Request a briefing, download the NSW briefing pack, or call and ask the question your team is stuck on.

Call (02) 7238 7379