WorkCover Hub

Young Worker WorkCover Claims NSW

Workers under 25 are over-represented in NSW injury stats — partly because they don't know their rights yet. Our doctors, physios and lawyers make the claim process straightforward.

For: Workers under 25, first-job employees and school-based apprentices in NSW.

Key facts

What the law actually says for young workers

The most important NSW legal and procedural truths for this group. Skim these — most employer myths fall apart once you know them.

01

NSW WorkCover covers workers from the first day of employment

NSW WorkCover covers workers from the first day of employment — there is no minimum age (subject to state child-employment laws), minimum tenure or minimum hours required.

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02

Under-25 workers are injured more often partly due to inexperience with tools, equipment and workplace hazards

Under-25 workers are injured more often partly due to inexperience with tools, equipment and workplace hazards — the law recognises this and does not punish younger claimants.

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03

School-based apprentices and trainees have the same cover as adult apprentices while at the employer, at TAFE and travelling between them.

School-based apprentices and trainees have the same cover as adult apprentices while at the employer, at TAFE and travelling between them.

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04

Parental consent is not required to lodge a claim

Parental consent is not required to lodge a claim — the worker is the claimant regardless of age.

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05

Part-time and casual hours still establish PIAWE

Part-time and casual hours still establish PIAWE — even a short weekly earnings history is enough for weekly payments.

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06

Young workers have the same rights to free compensation-lawyer support as any other NSW worker

Young workers have the same rights to free compensation-lawyer support as any other NSW worker — covered by the insurer, not by the claimant.

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By the numbers

What the NSW and national data says

Source-cited statistics from ABS, SIRA, Safe Work Australia and icare — the context behind young workers claim frequency and outcomes.

0

Workers under 25 — share of serious claims

Workers aged 15–24 account for a disproportionate share of serious workplace injury claims nationally. Source: Safe Work Australia, Key Work Health and Safety Statistics 2024 (https://www.safeworkaustralia.gov.au/).

0

Employed Australians aged 15–24

Around 2.1 million young Australians are employed — most in casual, part-time or apprenticeship roles. Source: ABS, Labour Force Australia (https://www.abs.gov.au/statistics/labour/employment-and-unemployment/labour-force-australia).

Want the full picture? See WorkCover in numbers

Common challenges

The young workers pain points we see most

If any of these match your situation, they're not unusual — and they don't kill the claim. They just need the right handling.

  • Not knowing that workplace injury cover exists at all — especially on a first casual job.
  • Employers minimising injuries ('shake it off', 'just a bruise') to avoid a claim record.
  • Pressure from older coworkers who normalise working through pain.
  • Reluctance to report for fear of losing shifts or being seen as 'soft'.
  • Parents or employers trying to speak for the worker rather than letting the young worker run their own claim.
  • Unsupervised work on dangerous equipment — a common pattern in injuries to under-25s.
What you can claim

What NSW WorkCover pays for a young worker

Once your claim is accepted (or under provisional liability), the insurer pays for every line below. You don't receive an invoice for any of it.

  • Weekly payments based on your actual earnings, however short the job history
  • GP, specialist, imaging, physio, psychology and surgical treatment
  • Travel to and from approved medical appointments
  • Return-to-work support including modified duties with the employer
  • Lump-sum compensation for permanent impairment where thresholds met
  • Free compensation lawyer support if the insurer or employer disputes the claim
  • Psychological injury cover for workplace bullying, harassment or trauma

Not sure what your weekly payments would look like? Use the Payment Calculator.

Our team

How we handle young workers claims

Our doctors, physios, psychologists, rehab providers and compensation lawyers all work under one roof. One phone call gets the whole team involved.

Our WorkCover doctors assess young workers the same way as any other claimant — no lectures, no paperwork burden you have to figure out alone. We write the Certificate of Capacity in plain language and talk you through what the insurer will and won't cover. Our rehab providers arrange modified duties so you don't lose the job while you recover. If the employer pushes back or tries to suppress the claim, our compensation lawyers run it at no cost.

01

WorkCover Doctors

The frontline team for young workers. Most workers in this category start here after the first call.

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02

WorkCover Physiotherapy

Part of our integrated young workers care. Looped in as the situation needs — fully paid under your claim.

See our workcover physiotherapy
03

Compensation Lawyer

Part of our integrated young workers care. Looped in as the situation needs — fully paid under your claim.

See our compensation lawyer

Not sure if your situation qualifies? Take the 60-second eligibility check.

FAQs

Young Workers WorkCover — what workers ask

The same questions come up in every consult. Here are the answers in short form.

Young Workers — start with one phone call.

One call covers the Certificate of Capacity, the insurer paperwork, and the referral to our physios, psychologists or lawyers as needed.

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