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Injured at work or on the road in the Carrathool Shire?

WorkCover doctors, physios and car accident (CTP) care across the Carrathool Shire

For farm, freight and road injuries around Hillston and Goolgowi, our doctors and physios look after you under WorkCover or CTP.

Hurt at work? See a WorkCover doctor. Hurt on the road? Book a car accident appointment.

Get help in the Carrathool Shire

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The short version

Work and road injuries across the Carrathool Shire

Farming is the backbone of work in the Carrathool Shire, so a lot of work injuries here happen on the land: handling stock and running machinery on grazing and grain properties, picking and packing on irrigated citrus and vegetable blocks, and long days in the cotton season. Road transport adds its own risks, with trucking firms operating out of Hillston, and council road crews work across a very large shire. Whether you're hurt on a cotton farm or in a Hillston trucking yard, our WorkCover doctors can consult by video, or in person where possible, write your Certificate of Capacity and line up our physios, rehab providers and psychologists.

On the road, the Kidman Way and the Mid-Western Highway meet at the Goolgowi roundabout, the first carrying on north to Hillston and the second west to Hay. Trucks, utes, farm machinery and travellers share long, straight stretches with kangaroos and emus, and goods trains still use the railway to Hillston, so level crossings are part of local driving too. For a crash off the clock, say a run into Hillston for supplies or a trip through towards Hay, our doctors can examine you, provide the Certificate of Fitness a CTP claim needs and organise physio. A crash that happens while you're working usually starts as a workers compensation claim.

Road crash data for the Carrathool Shire, 2020 to 2024

Away from the towns is where the shire's injury crashes happen. Transport for NSW crash data for 2020 to 2024 places all but two of the crashes in which someone was killed or injured outside the town centres, in country areas. The Kidman Way leads the list of roads, ahead of the Mid-Western Highway, with Murrumbidgee River Road and Mossgiel Road also appearing. A heavy vehicle was involved in about one crash in nine, which fits a district where grain, cotton and produce travel by truck. Close to two in five happened in darkness or around dusk and dawn, the hours when shift workers and truck drivers are often on the move and wildlife tends to be active.

These are Transport for NSW’s records of crashes in which someone was killed or injured, counted by where the crash happened. They count crashes, not risk: a busy arterial records more crashes than a quiet street because it carries more traffic.

Crashes in the Carrathool Shire by year, 2020 to 2024
YearCrashes where someone was hurtKilledSeriously injuredCasualtiesAll recorded crashes (including tow-away crashes)
202014181619
2021182102220
20229231115
202310141213
202410061514
2020 to 2024616317681

Casualties are people killed plus people recorded as seriously, moderately or minor/other injured; one crash can injure more than one person. Injury severities are as recorded in this police-reported dataset. Transport for NSW’s hospital-linked serious injury statistics are a different, higher series.

Where people were hurt most often, 2020 to 2024

Roads

  1. Kidman Way14 casualty crashes
  2. Mid-Western Highway11 casualty crashes
  3. Rankins Springs Road6 casualty crashes
  4. Murrumbidgee River Road5 casualty crashes
  5. Merungle Road4 casualty crashes

Localities

Localities named in the Transport for NSW records.

  1. Hillston23 casualty crashes
  2. Rankins Springs6 casualty crashes
  3. Gunbar6 casualty crashes
  4. Goolgowi5 casualty crashes
  5. Tabbita4 casualty crashes

Of the 61 crashes where someone was hurt from 2020 to 2024, motorcycles were involved in 8 and heavy vehicles in 7. Of those crashes, 59 happened in speed zones of 90 km/h or more. By light and road conditions, 15 happened in darkness, 8 at dawn or dusk and 11 on wet roads.

Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. NSW crash data on Transport for NSW Open Data.

Injured at work in the Carrathool Shire

Work in the Carrathool Shire leans on agriculture and transport. Each brings its own pattern of injuries, and each guide below covers how a claim in that industry usually runs.

Work injuries we see from these industries

The first steps on a workers compensation claim

  1. Tell your employer as soon as you can, in writing if possible, and note who saw it. The claim should be made within six months of the injury, though a later claim can still be accepted in some circumstances.
  2. See a doctor and get the first Certificate of Capacity. It records the injury, the treatment plan and the work you can safely do, and our WorkCover doctors write it in the format insurers expect (see the Certificate of Capacity guide).
  3. Your employer notifies its insurer within 48 hours of becoming aware of the injury. If it does not, you can claim with the insurer directly, and our team can prepare the form with you.
  4. The insurer responds. It generally has to start provisional weekly payments within seven days of being notified, unless it has a reasonable excuse. For the first 13 weeks they are generally 95% of your pre-injury average weekly earnings, up to a weekly maximum; try the WorkCover payment calculator.

Sources: Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 44, 261 and 267; Workers Compensation Act 1987 (NSW) s 36 (checked September 2026).

Treatment and getting back to work

On an accepted claim the insurer pays for treatment that is reasonably necessary because of the injury, and our physios, psychologists and rehabilitation providers work from the same file as your doctor. Your employer must provide suitable work so far as reasonably practicable, and cannot dismiss you because you are unfit for work as a result of the injury within six months of first becoming unfit.

Sources: Workers Compensation Act 1987 (NSW) s 60; Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 49 and 248 (checked September 2026).

The rest of the scheme is in our workers compensation NSW guide. Only just hurt? Start with what to do when you are injured at work.

WORK

Hurt at work in the Carrathool Shire?

Book online, or call us and we will book the first appointment with you.

Book a WorkCover doctor

Road crashes in the Carrathool Shire: first steps

Let your employer know quickly if the crash happened on the job, whether you were carting grain to Goolgowi, moving between properties or out with a council road crew. Make sure police know about it too: if they didn't attend, report it and keep the event number. Get your injuries checked and written down early, even if you feel fine. Note the other vehicle's registration, the driver's details and the name on any truck. Any CTP claim goes to the at-fault vehicle's insurer, and our doctors can write the Certificate of Fitness it needs. If anyone needs urgent help, ring 000.

Report it, and get the police event number

If police did not attend, report the crash to police as soon as you can. Where anyone is injured, the Road Rules require a driver involved to report it as soon as possible and, except in exceptional circumstances, within 24 hours. If police attended, that is the report. The CTP insurer needs the crash to have been reported to police within 28 days so it can verify your claim, and it will ask for the police event number. You can report through the Police Assistance Line on 131 444 or at a police station.

Sources: NSW Road Rules 2014 r 287; SIRA, guide for people injured in a motor vehicle accident (checked September 2026).

Work out which CTP insurer handles the claim

The claim goes to the CTP insurer of the at-fault vehicle where it has been identified, or your own vehicle’s insurer if you were the at-fault driver. NSW has six licensed CTP insurers: AAMI, Allianz, GIO, NRMA, QBE and Youi. If the vehicle was never identified, or was uninsured, the Nominal Defendant handles the claim.

Sources: SIRA, list of licensed CTP insurers; SIRA, Nominal Defendant; Service NSW, apply for personal injury benefits (checked September 2026).

See a doctor, and get the Certificate of Fitness

You can be seen before any claim is made. In the first 28 days the insurer may pay for one GP consultation and up to two allied health sessions, once it knows about the crash and a claim or reference number exists. The first Certificate of Fitness must come from your treating medical practitioner; later ones can come from your physio or psychologist where the injury is within their area of practice, and each generally covers no more than 28 days.

Sources: SIRA, Motor Accident Guidelines 4.68, 4.69, 4.78 and 4.79; Motor Accident Injuries Act 2017 (NSW) s 3.15(3)(b) (checked September 2026).

The CTP time limits

28 days

To make the claim if you want weekly payments back-dated to the accident rather than to the day you claimed.

3 months

The outer limit for a statutory benefits claim. After it, a late claim needs a full and satisfactory explanation.

Sources: SIRA, guide for people injured in a motor vehicle accident; Motor Accident Injuries Act 2017 (NSW) s 6.13 (checked September 2026).

Treatment and weekly payments are payable whoever was at fault for the first 52 weeks. After that, it depends on whether the injury is a threshold injury and whether you were mostly at fault. Our car accident injury service explains how we run a CTP file.

Source: Motor Accident Injuries Act 2017 (NSW) ss 3.11 and 3.28 (checked September 2026).

Reading for crashes like the ones in this area

ROAD

Injured on the road in the Carrathool Shire?

Book online or call us. If you were working when it happened, say so, and we will check which scheme applies.

Book a car accident appointment

When work and the road overlap

Much of the driving in this shire is work driving: trucks out of Hillston, utes between properties, harvest crews and council crews on long rural roads. When one of those trips ends in a crash, workers compensation generally leads, but CTP can still matter, such as a damages claim if another driver caused it. Our doctors note at that first visit where and how the injury happened, say on the Kidman Way or in a packing shed, then write a Certificate of Capacity if it's a WorkCover claim, or a Certificate of Fitness when it's CTP. Local work shapes what our clinics see. Stock work brings crush and kick injuries and back strain, picking and packing bring shoulder and overuse problems, machinery brings hand injuries, and long hours at the wheel bring neck and back pain. Our physios, psychologists and rehab providers take treatment on from there.

Driving for work: workers compensation usually comes first

CTP statutory benefits are not payable where workers compensation is payable for the same injury. The CTP side does not simply close, though: the CTP insurer can only refuse on that ground once you have made a successful workers compensation claim, or have not complied with its request to make one. Tell each insurer about the other claim.

Source: Motor Accident Injuries Act 2017 (NSW) s 3.35 (checked September 2026).

The commute is a different question

An ordinary drive between home and work is a workers compensation matter only where there is a real and substantial connection between the employment and the accident, such as an errand you were sent on. A plain commute tends to be a CTP matter on its own.

Source: SIRA, work break and journey claims (checked September 2026).

For app-based drivers and riders, whether you count as a worker is decided on the facts of the arrangement rather than the label in the app’s terms. More on car accidents at work in NSW and rideshare and delivery driver accidents.

Places in the Carrathool Shire

The council area takes in the places below, and we help people from all of them.

  • Hillston
  • Goolgowi
  • Rankins Springs
  • Carrathool
  • Merriwagga
  • Tabbita
  • Wallanthery
  • Gunbar
  • Roto
  • Erigolia
  • Mossgiel

Main roads

The main roads through the council area include Kidman Way, the Mid-Western Highway, Lachlan Valley Way and the Cobb Highway.

Getting around

  • The Kidman Way and the Mid-Western Highway meet at a roundabout in Goolgowi
  • The Mid-Western Highway crosses the shire through Rankins Springs, Goolgowi and Gunbar on its way to Hay
  • The Lachlan Valley Way links Hillston with Booligal and Lake Cargelligo, and the Cobb Highway crosses the west of the shire near Mossgiel
  • The Temora–Roto railway line remains open to Hillston for goods trains only

Neighbouring council areas: Central Darling, Cobar, Lachlan Shire, Bland Shire, Narrandera, Griffith, Murrumbidgee, Hay and Balranald.

Questions from people in the Carrathool Shire

Sources

Crash figures are Transport for NSW open data (CC BY 4.0). Scheme rules come from the legislation and guidance below.

Place details, population and area:

This page is general information about the NSW workers compensation and CTP schemes, not legal or medical advice about your situation. Scheme rules were checked in September 2026. For advice about your own injury, speak to a treating clinician.

Hurt at work or on the road in the Carrathool Shire?

Our doctors, physios and psychologists treat work injuries under WorkCover and road injuries under CTP, on one file.

Call (02) 7238 7379