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Injured at work or on the road in the Eurobodalla?

WorkCover doctors, physios and car accident (CTP) care across the Eurobodalla

For injuries at work or on the road around Batemans Bay, Moruya and Narooma: WorkCover and CTP care from our doctors and physios.

Hurt at work? See a WorkCover doctor. Hurt on the road? Book a car accident appointment.

Get help in the Eurobodalla

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The short version

Work and road injuries across the Eurobodalla

Our WorkCover doctors look after people hurt at work across the Eurobodalla, and they complete the certificates a workers compensation claim relies on. Holiday visitors keep the coastal towns busy, so cafes, holiday parks and shops in Batemans Bay and Narooma see slips, burns and lifting strains, often among seasonal staff taken on for the summer peak. Forestry crews in the state forests of the ranges, builders and tradies across the villages, and staff at Moruya Airport face their own physical risks. If you were hurt on a Broulee building site or behind a Batemans Bay shop counter, a first visit covers an examination and a Certificate of Capacity.

Our doctors also treat people injured in crashes on the South Coast's roads. The Princes Highway links every main town from Batemans Bay through Moruya to Narooma, and the Kings Highway brings Canberra traffic down from the ranges to the coast. Holiday periods fill both with visitors, while locals cover long distances for work, school and shopping. After a crash on either highway, our doctors can examine you by video, complete a Certificate of Fitness for the road claim and organise physio or psychology if it would help. The insurer generally funds treatment it accepts as reasonable and necessary, and a decision you disagree with can be reviewed.

Road crash data for the Eurobodalla, 2020 to 2024

Transport for NSW crash figures for 2020 to 2024 put the Princes Highway well clear of every other Eurobodalla road. Of the towns, Moruya records the most, ahead of Mogo and Batemans Bay. The Kings Highway, the main link to Canberra, is the next busiest crash route, with Beach Road a little ahead of George Bass Drive after that. About two in every five crashes sat in zones with a high speed limit, while fewer than three in ten were at intersections. That's a pattern of open-road driving more than stop-start town traffic. A motorbike was part of roughly one crash in five, and a heavy vehicle part of about one in twenty. That second figure matters for anyone who drives a truck or ute for a living along these routes.

These are Transport for NSW’s records of crashes in which someone was killed or injured, counted by where the crash happened. They count crashes, not risk: a busy arterial records more crashes than a quiet street because it carries more traffic.

Crashes in the Eurobodalla by year, 2020 to 2024
YearCrashes where someone was hurtKilledSeriously injuredCasualtiesAll recorded crashes (including tow-away crashes)
202085826122116
202180323107110
202281720113104
202372814106101
2024700129696
2020 to 20243882695544527

Casualties are people killed plus people recorded as seriously, moderately or minor/other injured; one crash can injure more than one person. Injury severities are as recorded in this police-reported dataset. Transport for NSW’s hospital-linked serious injury statistics are a different, higher series.

Where people were hurt most often, 2020 to 2024

Roads

  1. Princes Highway141 casualty crashes
  2. Kings Highway38 casualty crashes
  3. Beach Road26 casualty crashes
  4. George Bass Drive24 casualty crashes
  5. Tomakin Road9 casualty crashes

Localities

Localities named in the Transport for NSW records.

  1. Moruya48 casualty crashes
  2. Mogo34 casualty crashes
  3. Batemans Bay32 casualty crashes
  4. Benandarah21 casualty crashes
  5. Narooma17 casualty crashes

Of the 388 crashes where someone was hurt from 2020 to 2024, motorcycles were involved in about 21%, pedestrians in about 4%, bicycles in about 4% and heavy vehicles in about 5%. Of those crashes, about 42% happened in speed zones of 90 km/h or more. By light and road conditions, about 18% happened in darkness, about 9% at dawn or dusk and about 23% on wet roads.

Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. NSW crash data on Transport for NSW Open Data.

Injured at work in the Eurobodalla

Work in the Eurobodalla leans on retail, construction and hospitality. Each brings its own pattern of injuries, and each guide below covers how a claim in that industry usually runs.

Work injuries we see from these industries

The first steps on a workers compensation claim

  1. Tell your employer as soon as you can, in writing if possible, and note who saw it. The claim should be made within six months of the injury, though a later claim can still be accepted in some circumstances.
  2. See a doctor and get the first Certificate of Capacity. It records the injury, the treatment plan and the work you can safely do, and our WorkCover doctors write it in the format insurers expect (see the Certificate of Capacity guide).
  3. Your employer notifies its insurer within 48 hours of becoming aware of the injury. If it does not, you can claim with the insurer directly, and our team can prepare the form with you.
  4. The insurer responds. It generally has to start provisional weekly payments within seven days of being notified, unless it has a reasonable excuse. For the first 13 weeks they are generally 95% of your pre-injury average weekly earnings, up to a weekly maximum; try the WorkCover payment calculator.

Sources: Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 44, 261 and 267; Workers Compensation Act 1987 (NSW) s 36 (checked September 2026).

Treatment and getting back to work

On an accepted claim the insurer pays for treatment that is reasonably necessary because of the injury, and our physios, psychologists and rehabilitation providers work from the same file as your doctor. Your employer must provide suitable work so far as reasonably practicable, and cannot dismiss you because you are unfit for work as a result of the injury within six months of first becoming unfit.

Sources: Workers Compensation Act 1987 (NSW) s 60; Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 49 and 248 (checked September 2026).

The rest of the scheme is in our workers compensation NSW guide. Only just hurt? Start with what to do when you are injured at work.

WORK

Hurt at work in the Eurobodalla?

Book online, or call us and we will book the first appointment with you.

Book a WorkCover doctor

Road crashes in the Eurobodalla: first steps

Get off the road and call for help if anyone is injured. Take the other vehicle's registration and the driver's details, and photograph the damage. Police who didn't attend still need to hear about it, so report the crash and keep the event number. If you were working, say driving a delivery van between Moruya and Narooma, tell your employer too. Have one of our doctors or your own GP record your injuries. A road injury claim is made with the CTP insurer covering the vehicle at fault, though a crash at work is usually a workers compensation matter first.

Report it, and get the police event number

If police did not attend, report the crash to police as soon as you can. Where anyone is injured, the Road Rules require a driver involved to report it as soon as possible and, except in exceptional circumstances, within 24 hours. If police attended, that is the report. The CTP insurer needs the crash to have been reported to police within 28 days so it can verify your claim, and it will ask for the police event number. You can report through the Police Assistance Line on 131 444 or at a police station.

Sources: NSW Road Rules 2014 r 287; SIRA, guide for people injured in a motor vehicle accident (checked September 2026).

Work out which CTP insurer handles the claim

The claim goes to the CTP insurer of the at-fault vehicle where it has been identified, or your own vehicle’s insurer if you were the at-fault driver. NSW has six licensed CTP insurers: AAMI, Allianz, GIO, NRMA, QBE and Youi. If the vehicle was never identified, or was uninsured, the Nominal Defendant handles the claim.

Sources: SIRA, list of licensed CTP insurers; SIRA, Nominal Defendant; Service NSW, apply for personal injury benefits (checked September 2026).

See a doctor, and get the Certificate of Fitness

You can be seen before any claim is made. In the first 28 days the insurer may pay for one GP consultation and up to two allied health sessions, once it knows about the crash and a claim or reference number exists. The first Certificate of Fitness must come from your treating medical practitioner; later ones can come from your physio or psychologist where the injury is within their area of practice, and each generally covers no more than 28 days.

Sources: SIRA, Motor Accident Guidelines 4.68, 4.69, 4.78 and 4.79; Motor Accident Injuries Act 2017 (NSW) s 3.15(3)(b) (checked September 2026).

The CTP time limits

28 days

To make the claim if you want weekly payments back-dated to the accident rather than to the day you claimed.

3 months

The outer limit for a statutory benefits claim. After it, a late claim needs a full and satisfactory explanation.

Sources: SIRA, guide for people injured in a motor vehicle accident; Motor Accident Injuries Act 2017 (NSW) s 6.13 (checked September 2026).

Treatment and weekly payments are payable whoever was at fault for the first 52 weeks. After that, it depends on whether the injury is a threshold injury and whether you were mostly at fault. Our car accident injury service explains how we run a CTP file.

Source: Motor Accident Injuries Act 2017 (NSW) ss 3.11 and 3.28 (checked September 2026).

Reading for crashes like the ones in this area

ROAD

Injured on the road in the Eurobodalla?

Book online or call us. If you were working when it happened, say so, and we will check which scheme applies.

Book a car accident appointment

When work and the road overlap

The crossover is common in a shire where so much work involves driving. Tradies travelling between Malua Bay and Tuross Head, home care workers driving between clients, and couriers on the Princes Highway all spend long hours behind the wheel. When the crash happens while you're driving for work, workers compensation, through your employer's insurer, is usually the first claim. If another driver caused the smash, say on the Kings Highway near Nelligen, you may also have a CTP damages claim. For a work claim, our doctor examines you first and writes the Certificate of Capacity, setting out which duties suit you for now. If you were off the clock on the Kings Highway, our doctors write the Certificate of Fitness for the CTP insurer instead. Local work shapes what our clinics see: slips and lifting injuries from hospitality and retail, strains from care work, and heavier injuries from building and forestry. Partner firms handle any legal questions.

Driving for work: workers compensation usually comes first

CTP statutory benefits are not payable where workers compensation is payable for the same injury. The CTP side does not simply close, though: the CTP insurer can only refuse on that ground once you have made a successful workers compensation claim, or have not complied with its request to make one. Tell each insurer about the other claim.

Source: Motor Accident Injuries Act 2017 (NSW) s 3.35 (checked September 2026).

The commute is a different question

An ordinary drive between home and work is a workers compensation matter only where there is a real and substantial connection between the employment and the accident, such as an errand you were sent on. A plain commute tends to be a CTP matter on its own.

Source: SIRA, work break and journey claims (checked September 2026).

For app-based drivers and riders, whether you count as a worker is decided on the facts of the arrangement rather than the label in the app’s terms. More on car accidents at work in NSW and rideshare and delivery driver accidents.

Places in the Eurobodalla

The council area takes in the places below, and we help people from all of them.

  • Batemans Bay
  • Moruya
  • Narooma
  • Catalina
  • Tuross Head
  • Dalmeny
  • Malua Bay
  • Broulee
  • Surf Beach
  • Batehaven
  • Long Beach
  • Surfside
  • Sunshine Bay
  • Tomakin
  • Moruya Heads
  • Bodalla
  • North Batemans Bay
  • Kianga
  • North Narooma
  • Denhams Beach
  • Lilli Pilli
  • Mossy Point
  • Mogo
  • Central Tilba
  • Nelligen

Main roads

The main roads through the council area include the Princes Highway, the Kings Highway, George Bass Drive, Araluen Road and Beach Road.

Getting around

  • There is no passenger railway in the shire; the Princes Highway and Kings Highway carry most travel in and out
  • Moruya Airport, just east of Moruya, has scheduled regional flights to Sydney
  • Long-distance coaches run along the Princes Highway and link Batemans Bay with Canberra via the Kings Highway
  • A new Batemans Bay Bridge carrying the Princes Highway over the Clyde River opened in 2021

Neighbouring council areas: Shoalhaven, Queanbeyan-Palerang, Snowy Monaro and Bega Valley.

Questions from people in the Eurobodalla

Sources

Crash figures are Transport for NSW open data (CC BY 4.0). Scheme rules come from the legislation and guidance below.

Place details, population and area:

This page is general information about the NSW workers compensation and CTP schemes, not legal or medical advice about your situation. Scheme rules were checked in September 2026. For advice about your own injury, speak to a treating clinician.

Hurt at work or on the road in the Eurobodalla?

Our doctors, physios and psychologists treat work injuries under WorkCover and road injuries under CTP, on one file.

Call (02) 7238 7379