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Murray

Injured at work or on the road in the Federation Council area?

WorkCover doctors, physios and car accident (CTP) care across the Federation Council area

From farm work near Urana to a crash on the Riverina Highway, our doctors and physios treat work and road injuries across Federation Council.

Hurt at work? See a WorkCover doctor. Hurt on the road? Book a car accident appointment.

Get help in the Federation Council area

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The short version

Work and road injuries across the Federation Council area

If you're hurt at work in the Federation Council area, our WorkCover doctors can see you on a telehealth call, or in person where possible, write your Certificate of Capacity and get treatment started. Much of the work here is on the land, on cropping and grazing properties around Oaklands, Boree Creek and Urana, with grain carting and machinery work busiest at harvest. Along the Murray, visitors keep caravan parks, cafes and boat ramps busy around Lake Mulwala in summer, and Corowa and Howlong add shops, trades and services. Our physios, psychologists and rehab providers work from the doctor's plan, and we prepare the reports your employer's insurer asks for.

On the road, the picture changes. The Riverina Highway joins Howlong and Corowa along the Murray and carries both local and cross-border traffic. Bridges connect the river towns to Victoria, and Federation Way runs north through Urana. The Newell Highway, a long-distance freight route, passes Morundah in the north-west, and summer adds boats on trailers and holiday drivers heading for the lake. If a crash injured you, our doctors treat it under the CTP scheme, starting with an assessment and a Certificate of Fitness for the insurer of the at-fault vehicle. When the crash happened while you were driving for work, workers compensation usually comes first.

Road crash data for the Federation Council area, 2020 to 2024

The Transport for NSW crash data for 2020 to 2024 shows injury crashes here in two settings. In the river towns, Corowa has the most, followed by Howlong and Mulwala. Further north, in farming country, smaller numbers are recorded around Morundah, Urana and Boree Creek. By road, the Riverina Highway leads, while Federation Avenue, Melbourne Street, Redlands Road, Federation Way and Spring Drive each come up several times. A bit over four in ten were on high-speed roads, a truck or other heavy vehicle featured in about one in nine, and roughly a third occurred at intersections. For anyone who drives a truck, ute or tractor for a living, a crash on these roads can be a work injury and a road injury at once, so it helps to know which scheme to start with.

These are Transport for NSW’s records of crashes in which someone was killed or injured, counted by where the crash happened. They count crashes, not risk: a busy arterial records more crashes than a quiet street because it carries more traffic.

Crashes in the Federation Council area by year, 2020 to 2024
YearCrashes where someone was hurtKilledSeriously injuredCasualtiesAll recorded crashes (including tow-away crashes)
202025583131
202115221822
202220523536
202321492728
202422293430
2020 to 20241031830145147

Casualties are people killed plus people recorded as seriously, moderately or minor/other injured; one crash can injure more than one person. Injury severities are as recorded in this police-reported dataset. Transport for NSW’s hospital-linked serious injury statistics are a different, higher series.

Where people were hurt most often, 2020 to 2024

Roads

  1. Riverina Highway15 casualty crashes
  2. Spring Drive6 casualty crashes
  3. Federation Way5 casualty crashes
  4. Redlands Road5 casualty crashes
  5. Melbourne Street5 casualty crashes

Localities

Localities named in the Transport for NSW records.

  1. Corowa35 casualty crashes
  2. Howlong16 casualty crashes
  3. Mulwala14 casualty crashes
  4. Urana8 casualty crashes
  5. Morundah5 casualty crashes

Of the 103 crashes where someone was hurt from 2020 to 2024, motorcycles were involved in about 10%, pedestrians in about 8%, bicycles in about 5% and heavy vehicles in about 12%. Of those crashes, about 43% happened in speed zones of 90 km/h or more. By light and road conditions, about 23% happened in darkness, about 5% at dawn or dusk and about 12% on wet roads.

Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. NSW crash data on Transport for NSW Open Data.

Injured at work in the Federation Council area

Work in the Federation Council area leans on agriculture, transport, hospitality, retail and construction. Each brings its own pattern of injuries, and each guide below covers how a claim in that industry usually runs.

Work injuries we see from these industries

The first steps on a workers compensation claim

  1. Tell your employer as soon as you can, in writing if possible, and note who saw it. The claim should be made within six months of the injury, though a later claim can still be accepted in some circumstances.
  2. See a doctor and get the first Certificate of Capacity. It records the injury, the treatment plan and the work you can safely do, and our WorkCover doctors write it in the format insurers expect (see the Certificate of Capacity guide).
  3. Your employer notifies its insurer within 48 hours of becoming aware of the injury. If it does not, you can claim with the insurer directly, and our team can prepare the form with you.
  4. The insurer responds. It generally has to start provisional weekly payments within seven days of being notified, unless it has a reasonable excuse. For the first 13 weeks they are generally 95% of your pre-injury average weekly earnings, up to a weekly maximum; try the WorkCover payment calculator.

Sources: Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 44, 261 and 267; Workers Compensation Act 1987 (NSW) s 36 (checked September 2026).

Treatment and getting back to work

On an accepted claim the insurer pays for treatment that is reasonably necessary because of the injury, and our physios, psychologists and rehabilitation providers work from the same file as your doctor. Your employer must provide suitable work so far as reasonably practicable, and cannot dismiss you because you are unfit for work as a result of the injury within six months of first becoming unfit.

Sources: Workers Compensation Act 1987 (NSW) s 60; Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 49 and 248 (checked September 2026).

The rest of the scheme is in our workers compensation NSW guide. Only just hurt? Start with what to do when you are injured at work.

WORK

Hurt at work in the Federation Council area?

Book online, or call us and we will book the first appointment with you.

Book a WorkCover doctor

Road crashes in the Federation Council area: first steps

Once everyone is safe, call the police if they didn't come out, report the crash and keep the event number. Get your injuries seen and written up early, by one of our doctors or your regular GP, even when they feel minor. Take down the other driver's name, rego and insurance details, and photos if you can do it safely. The CTP claim sits with the insurer of the at-fault vehicle. If you were on the job, carting grain to the silos or driving between properties, tell your employer as well, because workers compensation usually comes first.

Report it, and get the police event number

If police did not attend, report the crash to police as soon as you can. Where anyone is injured, the Road Rules require a driver involved to report it as soon as possible and, except in exceptional circumstances, within 24 hours. If police attended, that is the report. The CTP insurer needs the crash to have been reported to police within 28 days so it can verify your claim, and it will ask for the police event number. You can report through the Police Assistance Line on 131 444 or at a police station.

Sources: NSW Road Rules 2014 r 287; SIRA, guide for people injured in a motor vehicle accident (checked September 2026).

Work out which CTP insurer handles the claim

The claim goes to the CTP insurer of the at-fault vehicle where it has been identified, or your own vehicle’s insurer if you were the at-fault driver. NSW has six licensed CTP insurers: AAMI, Allianz, GIO, NRMA, QBE and Youi. If the vehicle was never identified, or was uninsured, the Nominal Defendant handles the claim.

Sources: SIRA, list of licensed CTP insurers; SIRA, Nominal Defendant; Service NSW, apply for personal injury benefits (checked September 2026).

See a doctor, and get the Certificate of Fitness

You can be seen before any claim is made. In the first 28 days the insurer may pay for one GP consultation and up to two allied health sessions, once it knows about the crash and a claim or reference number exists. The first Certificate of Fitness must come from your treating medical practitioner; later ones can come from your physio or psychologist where the injury is within their area of practice, and each generally covers no more than 28 days.

Sources: SIRA, Motor Accident Guidelines 4.68, 4.69, 4.78 and 4.79; Motor Accident Injuries Act 2017 (NSW) s 3.15(3)(b) (checked September 2026).

The CTP time limits

28 days

To make the claim if you want weekly payments back-dated to the accident rather than to the day you claimed.

3 months

The outer limit for a statutory benefits claim. After it, a late claim needs a full and satisfactory explanation.

Sources: SIRA, guide for people injured in a motor vehicle accident; Motor Accident Injuries Act 2017 (NSW) s 6.13 (checked September 2026).

Treatment and weekly payments are payable whoever was at fault for the first 52 weeks. After that, it depends on whether the injury is a threshold injury and whether you were mostly at fault. Our car accident injury service explains how we run a CTP file.

Source: Motor Accident Injuries Act 2017 (NSW) ss 3.11 and 3.28 (checked September 2026).

Reading for crashes like the ones in this area

ROAD

Injured on the road in the Federation Council area?

Book online or call us. If you were working when it happened, say so, and we will check which scheme applies.

Book a car accident appointment

When work and the road overlap

In a district where so much work happens behind the wheel, one crash can sit across both schemes. A farmhand hit on Federation Way while moving between properties, or a delivery driver rear-ended on the Riverina Highway between Howlong and Corowa, is usually looking at workers compensation first, with CTP possibly still in play against the driver at fault. Our doctors help you sort out which applies at the first appointment. For a work claim they write a Certificate of Capacity; for a CTP claim, a Certificate of Fitness. The work here also shapes what our clinics see: back and shoulder strain from lifting and machinery on farms, falls and crush injuries in sheds, sprains and burns in hospitality kitchens around the lake, and neck injuries from highway crashes. If legal questions come up, a partner firm can help.

Driving for work: workers compensation usually comes first

CTP statutory benefits are not payable where workers compensation is payable for the same injury. The CTP side does not simply close, though: the CTP insurer can only refuse on that ground once you have made a successful workers compensation claim, or have not complied with its request to make one. Tell each insurer about the other claim.

Source: Motor Accident Injuries Act 2017 (NSW) s 3.35 (checked September 2026).

The commute is a different question

An ordinary drive between home and work is a workers compensation matter only where there is a real and substantial connection between the employment and the accident, such as an errand you were sent on. A plain commute tends to be a CTP matter on its own.

Source: SIRA, work break and journey claims (checked September 2026).

For app-based drivers and riders, whether you count as a worker is decided on the facts of the arrangement rather than the label in the app’s terms. More on car accidents at work in NSW and rideshare and delivery driver accidents.

Places in the Federation Council area

The council area takes in the places below, and we help people from all of them.

  • Corowa
  • Howlong
  • Mulwala
  • Urana
  • Oaklands
  • Boree Creek
  • Rand
  • Balldale
  • Coreen
  • Lowesdale
  • Hopefield
  • Daysdale
  • Morundah
  • Savernake
  • Rennie

Main roads

The main roads through the council area include the Riverina Highway, the Newell Highway, Federation Way and Spring Drive.

Getting around

  • No passenger rail: passenger trains on the Culcairn to Corowa line ended in 1975, and Corowa's old station is heritage-listed
  • Two bridges cross the Murray from Corowa to Wahgunyah in Victoria: the heritage-listed John Foord Bridge and the Federation Bridge, opened in 2005
  • Mulwala and Yarrawonga are twin towns on Lake Mulwala, and Howlong also has a bridge across the Murray into Victoria

Neighbouring council areas: Narrandera, Murrumbidgee, Lockhart, Greater Hume and Berrigan.

The council area also borders Victoria. This page describes the NSW schemes. A crash or a work injury on the other side of the border may fall under that jurisdiction’s own rules, with different forms and deadlines, so tell us where it happened when you call.

Questions from people in the Federation Council area

Sources

Crash figures are Transport for NSW open data (CC BY 4.0). Scheme rules come from the legislation and guidance below.

Place details, population and area:

This page is general information about the NSW workers compensation and CTP schemes, not legal or medical advice about your situation. Scheme rules were checked in September 2026. For advice about your own injury, speak to a treating clinician.

Hurt at work or on the road in the Federation Council area?

Our doctors, physios and psychologists treat work injuries under WorkCover and road injuries under CTP, on one file.

Call (02) 7238 7379