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Injured at work or on the road in Hay Shire?

WorkCover doctors, physios and car accident (CTP) care across Hay Shire

Shearing-shed strains, quad bike spills and Sturt Highway crashes around Hay: our WorkCover doctors and physios also treat CTP injuries, including by telehealth.

Hurt at work? See a WorkCover doctor. Hurt on the road? Book a car accident appointment.

Get help in Hay Shire

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The short version

Work and road injuries across Hay Shire

Much of the work in Hay Shire happens on the land. Wool and sheep meat production, cattle and irrigated cropping near the Murrumbidgee mean shearing sheds, stockyards, quad bikes, farm machinery and long days in the heat. In town, trucking and the businesses that look after highway travellers add their own risks. After a work injury out here, a telehealth consult with one of our WorkCover doctors, or a face-to-face visit if one can be organised, gets you assessed and a Certificate of Capacity written. Physio, psychology and rehab can follow from there, planned so a station hand near Maude or Booligal isn't crossing the plain for each session.

On the road, everything funnels through Hay, where the Sturt, Mid-Western and Cobb highways meet. Semitrailers, stock trucks and caravans pass through town, and some drivers have been at the wheel for many hours by the time they arrive. Away from the junction, locals drive long distances between properties and the villages of Booligal and Maude. If a crash at the junction or out on the Cobb leaves you hurt, on the job or off it, one of our doctors can examine you, complete the CTP Certificate of Fitness and get physio or other care started.

Road crash data for Hay Shire, 2020 to 2024

If your job puts you on the roads around Hay, the 2020 to 2024 crash records kept by Transport for NSW show a clear pattern. The Sturt Highway tops the list for crashes in the shire where someone was hurt or killed, with the Cobb Highway next, and Maude Road and Boxyards Road among the local roads that recur. Heavy vehicles were involved in a handful, which fits a freight junction, and a few involved motorcycles. Almost a third happened in darkness, worth keeping in mind if your work means driving before sunrise or home after a late shift. About a quarter were in 50 km/h zones, the usual town limit, and most of the rest were on faster country roads.

These are Transport for NSW’s records of crashes in which someone was killed or injured, counted by where the crash happened. They count crashes, not risk: a busy arterial records more crashes than a quiet street because it carries more traffic.

Crashes in Hay Shire by year, 2020 to 2024
YearCrashes where someone was hurtKilledSeriously injuredCasualtiesAll recorded crashes (including tow-away crashes)
202010241213
202160178
2022702910
20239041712
20249341513
2020 to 2024415156056

Casualties are people killed plus people recorded as seriously, moderately or minor/other injured; one crash can injure more than one person. Injury severities are as recorded in this police-reported dataset. Transport for NSW’s hospital-linked serious injury statistics are a different, higher series.

Where people were hurt most often, 2020 to 2024

Roads

  1. Sturt Highway16 casualty crashes
  2. Cobb Highway6 casualty crashes
  3. Maude Road3 casualty crashes
  4. Mid-Western Highway3 casualty crashes
  5. Cadell Street3 casualty crashes

Localities

Localities named in the Transport for NSW records.

  1. Hay14 casualty crashes
  2. Hay South10 casualty crashes
  3. Maude9 casualty crashes
  4. Booligal6 casualty crashes
  5. One Tree2 casualty crashes

Of the 41 crashes where someone was hurt from 2020 to 2024, motorcycles were involved in 3, pedestrians in 1, bicycles in 1 and heavy vehicles in 5. Of those crashes, 28 happened in speed zones of 90 km/h or more. By light and road conditions, 13 happened in darkness, 2 at dawn or dusk and 10 on wet roads.

Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. NSW crash data on Transport for NSW Open Data.

Injured at work in Hay Shire

Work in Hay Shire leans on agriculture and transport. Each brings its own pattern of injuries, and each guide below covers how a claim in that industry usually runs.

Work injuries we see from these industries

The first steps on a workers compensation claim

  1. Tell your employer as soon as you can, in writing if possible, and note who saw it. The claim should be made within six months of the injury, though a later claim can still be accepted in some circumstances.
  2. See a doctor and get the first Certificate of Capacity. It records the injury, the treatment plan and the work you can safely do, and our WorkCover doctors write it in the format insurers expect (see the Certificate of Capacity guide).
  3. Your employer notifies its insurer within 48 hours of becoming aware of the injury. If it does not, you can claim with the insurer directly, and our team can prepare the form with you.
  4. The insurer responds. It generally has to start provisional weekly payments within seven days of being notified, unless it has a reasonable excuse. For the first 13 weeks they are generally 95% of your pre-injury average weekly earnings, up to a weekly maximum; try the WorkCover payment calculator.

Sources: Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 44, 261 and 267; Workers Compensation Act 1987 (NSW) s 36 (checked September 2026).

Treatment and getting back to work

On an accepted claim the insurer pays for treatment that is reasonably necessary because of the injury, and our physios, psychologists and rehabilitation providers work from the same file as your doctor. Your employer must provide suitable work so far as reasonably practicable, and cannot dismiss you because you are unfit for work as a result of the injury within six months of first becoming unfit.

Sources: Workers Compensation Act 1987 (NSW) s 60; Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 49 and 248 (checked September 2026).

The rest of the scheme is in our workers compensation NSW guide. Only just hurt? Start with what to do when you are injured at work.

WORK

Hurt at work in Hay Shire?

Book online, or call us and we will book the first appointment with you.

Book a WorkCover doctor

Road crashes in Hay Shire: first steps

Whether you were on the clock or not, ring 000 for anyone seriously hurt. If no officers came out, tell police about the crash and write down the event number. Get any injury looked at and recorded early, even a sore neck. If you were working, on a stock run, a freight trip or a drive between properties, tell your employer as well. Take down the other vehicle's rego, the driver's details and, for a truck, the company name. The at-fault vehicle's insurer looks after the CTP claim, and our doctors can write the Certificate of Fitness it asks for.

Report it, and get the police event number

If police did not attend, report the crash to police as soon as you can. Where anyone is injured, the Road Rules require a driver involved to report it as soon as possible and, except in exceptional circumstances, within 24 hours. If police attended, that is the report. The CTP insurer needs the crash to have been reported to police within 28 days so it can verify your claim, and it will ask for the police event number. You can report through the Police Assistance Line on 131 444 or at a police station.

Sources: NSW Road Rules 2014 r 287; SIRA, guide for people injured in a motor vehicle accident (checked September 2026).

Work out which CTP insurer handles the claim

The claim goes to the CTP insurer of the at-fault vehicle where it has been identified, or your own vehicle’s insurer if you were the at-fault driver. NSW has six licensed CTP insurers: AAMI, Allianz, GIO, NRMA, QBE and Youi. If the vehicle was never identified, or was uninsured, the Nominal Defendant handles the claim.

Sources: SIRA, list of licensed CTP insurers; SIRA, Nominal Defendant; Service NSW, apply for personal injury benefits (checked September 2026).

See a doctor, and get the Certificate of Fitness

You can be seen before any claim is made. In the first 28 days the insurer may pay for one GP consultation and up to two allied health sessions, once it knows about the crash and a claim or reference number exists. The first Certificate of Fitness must come from your treating medical practitioner; later ones can come from your physio or psychologist where the injury is within their area of practice, and each generally covers no more than 28 days.

Sources: SIRA, Motor Accident Guidelines 4.68, 4.69, 4.78 and 4.79; Motor Accident Injuries Act 2017 (NSW) s 3.15(3)(b) (checked September 2026).

The CTP time limits

28 days

To make the claim if you want weekly payments back-dated to the accident rather than to the day you claimed.

3 months

The outer limit for a statutory benefits claim. After it, a late claim needs a full and satisfactory explanation.

Sources: SIRA, guide for people injured in a motor vehicle accident; Motor Accident Injuries Act 2017 (NSW) s 6.13 (checked September 2026).

Treatment and weekly payments are payable whoever was at fault for the first 52 weeks. After that, it depends on whether the injury is a threshold injury and whether you were mostly at fault. Our car accident injury service explains how we run a CTP file.

Source: Motor Accident Injuries Act 2017 (NSW) ss 3.11 and 3.28 (checked September 2026).

Reading for crashes like the ones in this area

ROAD

Injured on the road in Hay Shire?

Book online or call us. If you were working when it happened, say so, and we will check which scheme applies.

Book a car accident appointment

When work and the road overlap

Work and the road often overlap around Hay: trucks through the highway junction, utes between properties, shearing contractors moving from shed to shed, and staff heading out to Booligal or Maude. A crash in the course of that work is usually a workers compensation claim first, and CTP may still be in play, for example a damages claim against another driver who was at fault. The first consult records where it happened, a shed floor or a stretch of the Cobb, and issues a WorkCover Certificate of Capacity or a CTP Certificate of Fitness. The land shapes what our clinics see. Shearing and stock handling bring back, shoulder and wrist strain, quad bike and machinery accidents bring fractures and crush injuries, and long hours at the wheel bring neck and lower back problems. Our physios and psychologists then carry the care forward, with rehab providers where needed.

Driving for work: workers compensation usually comes first

CTP statutory benefits are not payable where workers compensation is payable for the same injury. The CTP side does not simply close, though: the CTP insurer can only refuse on that ground once you have made a successful workers compensation claim, or have not complied with its request to make one. Tell each insurer about the other claim.

Source: Motor Accident Injuries Act 2017 (NSW) s 3.35 (checked September 2026).

The commute is a different question

An ordinary drive between home and work is a workers compensation matter only where there is a real and substantial connection between the employment and the accident, such as an errand you were sent on. A plain commute tends to be a CTP matter on its own.

Source: SIRA, work break and journey claims (checked September 2026).

For app-based drivers and riders, whether you count as a worker is decided on the facts of the arrangement rather than the label in the app’s terms. More on car accidents at work in NSW and rideshare and delivery driver accidents.

Places in Hay Shire

The council area takes in the places below, and we help people from all of them.

  • Hay
  • Hay South
  • Maude
  • Booligal
  • One Tree

Main roads

The main roads through the council area include the Sturt Highway, the Mid-Western Highway, the Cobb Highway, Maude Road and Lachlan Valley Way.

Getting around

  • Hay sits at the junction of the Sturt, Mid-Western and Cobb highways, and the Hay Bridge carries the Cobb Highway over the Murrumbidgee River in town
  • The Hay railway branch is closed; the last passenger train ran in 1983
  • Coach services link Hay with Cootamundra, for trains to Sydney and Melbourne, and with Mildura

Neighbouring council areas: Balranald, Carrathool Shire, Edward River, Murray River Council and Murrumbidgee.

Questions from people in Hay Shire

Sources

Crash figures are Transport for NSW open data (CC BY 4.0). Scheme rules come from the legislation and guidance below.

Place details, population and area:

This page is general information about the NSW workers compensation and CTP schemes, not legal or medical advice about your situation. Scheme rules were checked in September 2026. For advice about your own injury, speak to a treating clinician.

Hurt at work or on the road in Hay Shire?

Our doctors, physios and psychologists treat work injuries under WorkCover and road injuries under CTP, on one file.

Call (02) 7238 7379