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Injured at work or on the road in Randwick City?

WorkCover doctors, physios and car accident (CTP) care across Randwick City

From Port Botany terminals to Anzac Parade traffic, our doctors and physios treat Randwick City work injuries under WorkCover and crash injuries under CTP.

Hurt at work? See a WorkCover doctor. Hurt on the road? Book a car accident appointment.

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The short version

Work and road injuries across Randwick City

Work injuries in Randwick City come from a wide spread of jobs. The UNSW campus at Kensington employs large numbers of staff, from lab and research workers to cleaners, grounds crews and security. Down at Port Botany, container terminal workers, forklift drivers and truckies face crush, strain and fatigue injuries. Add the cafes, kiosks and shops that serve the summer crowds at Coogee and Maroubra, plus building work across the area. Our WorkCover doctors examine the injury, write up your Certificate of Capacity and arrange physio, psychology or rehab, all aimed at getting you back on shift or back on campus.

On the road, traffic in Randwick City is dense rather than fast. Light rail, buses and cars share Anzac Parade through Kensington and Kingsford, beach traffic builds on the roads into Coogee and Maroubra in summer, and trucks head to and from the terminals on Botany Bay. Cyclists, motorcyclists and pedestrians are all part of the mix. A rear-end shunt on Alison Road or a rider hit by a car near Centennial Park becomes a CTP claim, and our clinics treat those patients too: a doctor examines you, completes the Certificate of Fitness and brings in physio where the injury calls for it.

Road crash data for Randwick City, 2020 to 2024

Between 2020 and 2024, Transport for NSW crash data recorded just over 930 Randwick City crashes in which a person was killed or hurt, with more than 300 people seriously hurt. Anzac Parade tops the street list, ahead of Avoca Street, Grand Drive and Bunnerong Road. Heavy vehicles were involved in only a small share despite the port traffic, while bicycles and motorcycles each turned up in more than one in five crashes. About one in five happened after dark, which is worth knowing if you finish a late shift at the container terminals or on the university campus and head home by road.

These are Transport for NSW’s records of crashes in which someone was killed or injured, counted by where the crash happened. They count crashes, not risk: a busy arterial records more crashes than a quiet street because it carries more traffic.

Crashes in Randwick City by year, 2020 to 2024
YearCrashes where someone was hurtKilledSeriously injuredCasualtiesAll recorded crashes (including tow-away crashes)
2020193366214276
2021182055204260
2022166061192253
2023196477219257
2024196355216265
2020 to 2024933103141,0451,311

Casualties are people killed plus people recorded as seriously, moderately or minor/other injured; one crash can injure more than one person. Injury severities are as recorded in this police-reported dataset. Transport for NSW’s hospital-linked serious injury statistics are a different, higher series.

Where people were hurt most often, 2020 to 2024

Roads

  1. Anzac Parade168 casualty crashes
  2. Avoca Street68 casualty crashes
  3. Grand Drive57 casualty crashes
  4. Bunnerong Road46 casualty crashes
  5. Alison Road45 casualty crashes

Localities

Localities named in the Transport for NSW records.

  1. Randwick234 casualty crashes
  2. Maroubra198 casualty crashes
  3. Kingsford92 casualty crashes
  4. Kensington86 casualty crashes
  5. Coogee67 casualty crashes

Of the 933 crashes where someone was hurt from 2020 to 2024, motorcycles were involved in about 22%, pedestrians in about 13%, bicycles in about 24%, e-scooters in under 1% and heavy vehicles in about 2%. By light and road conditions, about 21% happened in darkness, about 9% at dawn or dusk and about 14% on wet roads.

Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. NSW crash data on Transport for NSW Open Data.

Injured at work in Randwick City

Work in Randwick City leans on hospitality, healthcare, construction, retail and transport. Each brings its own pattern of injuries, and each guide below covers how a claim in that industry usually runs.

Work injuries we see from these industries

The first steps on a workers compensation claim

  1. Tell your employer as soon as you can, in writing if possible, and note who saw it. The claim should be made within six months of the injury, though a later claim can still be accepted in some circumstances.
  2. See a doctor and get the first Certificate of Capacity. It records the injury, the treatment plan and the work you can safely do, and our WorkCover doctors write it in the format insurers expect (see the Certificate of Capacity guide).
  3. Your employer notifies its insurer within 48 hours of becoming aware of the injury. If it does not, you can claim with the insurer directly, and our team can prepare the form with you.
  4. The insurer responds. It generally has to start provisional weekly payments within seven days of being notified, unless it has a reasonable excuse. For the first 13 weeks they are generally 95% of your pre-injury average weekly earnings, up to a weekly maximum; try the WorkCover payment calculator.

Sources: Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 44, 261 and 267; Workers Compensation Act 1987 (NSW) s 36 (checked September 2026).

Treatment and getting back to work

On an accepted claim the insurer pays for treatment that is reasonably necessary because of the injury, and our physios, psychologists and rehabilitation providers work from the same file as your doctor. Your employer must provide suitable work so far as reasonably practicable, and cannot dismiss you because you are unfit for work as a result of the injury within six months of first becoming unfit.

Sources: Workers Compensation Act 1987 (NSW) s 60; Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 49 and 248 (checked September 2026).

The rest of the scheme is in our workers compensation NSW guide. Only just hurt? Start with what to do when you are injured at work.

WORK

Hurt at work in Randwick City?

Book online, or call us and we will book the first appointment with you.

Book a WorkCover doctor

Road crashes in Randwick City: first steps

Straight after a crash, make sure everyone is safe, then exchange details with the other driver: name, phone, rego and insurer if they know it. If police didn't come, report it to them so you have an event number. Get your injuries seen and noted by a doctor, even if you feel fine on the day, because early records carry weight. The CTP insurer of the at-fault vehicle handles the claim. If you were driving for work at the time, on a port run or a delivery round, tell us, because workers compensation usually comes first.

Report it, and get the police event number

If police did not attend, report the crash to police as soon as you can. Where anyone is injured, the Road Rules require a driver involved to report it as soon as possible and, except in exceptional circumstances, within 24 hours. If police attended, that is the report. The CTP insurer needs the crash to have been reported to police within 28 days so it can verify your claim, and it will ask for the police event number. You can report through the Police Assistance Line on 131 444 or at a police station.

Sources: NSW Road Rules 2014 r 287; SIRA, guide for people injured in a motor vehicle accident (checked September 2026).

Work out which CTP insurer handles the claim

The claim goes to the CTP insurer of the at-fault vehicle where it has been identified, or your own vehicle’s insurer if you were the at-fault driver. NSW has six licensed CTP insurers: AAMI, Allianz, GIO, NRMA, QBE and Youi. If the vehicle was never identified, or was uninsured, the Nominal Defendant handles the claim.

Sources: SIRA, list of licensed CTP insurers; SIRA, Nominal Defendant; Service NSW, apply for personal injury benefits (checked September 2026).

See a doctor, and get the Certificate of Fitness

You can be seen before any claim is made. In the first 28 days the insurer may pay for one GP consultation and up to two allied health sessions, once it knows about the crash and a claim or reference number exists. The first Certificate of Fitness must come from your treating medical practitioner; later ones can come from your physio or psychologist where the injury is within their area of practice, and each generally covers no more than 28 days.

Sources: SIRA, Motor Accident Guidelines 4.68, 4.69, 4.78 and 4.79; Motor Accident Injuries Act 2017 (NSW) s 3.15(3)(b) (checked September 2026).

The CTP time limits

28 days

To make the claim if you want weekly payments back-dated to the accident rather than to the day you claimed.

3 months

The outer limit for a statutory benefits claim. After it, a late claim needs a full and satisfactory explanation.

Sources: SIRA, guide for people injured in a motor vehicle accident; Motor Accident Injuries Act 2017 (NSW) s 6.13 (checked September 2026).

Treatment and weekly payments are payable whoever was at fault for the first 52 weeks. After that, it depends on whether the injury is a threshold injury and whether you were mostly at fault. Our car accident injury service explains how we run a CTP file.

Source: Motor Accident Injuries Act 2017 (NSW) ss 3.11 and 3.28 (checked September 2026).

Reading for crashes like the ones in this area

ROAD

Injured on the road in Randwick City?

Book online or call us. If you were working when it happened, say so, and we will check which scheme applies.

Book a car accident appointment

When work and the road overlap

A crash here can easily involve someone at work: a delivery rider on Anzac Parade, a truck driver leaving the terminals at Port Botany, a tradie heading to a job in Maroubra. When that happens, it's usually a workers compensation claim first, and a CTP claim against the at-fault vehicle may still be possible, so the two need careful handling together. At your first appointment, our doctor asks how the crash happened so the right certificate goes to the right insurer. A work injury needs a Certificate of Capacity for the insurer and your employer. A CTP claim needs the Certificate of Fitness. The local work mix shapes what we see: strain injuries among campus and hospitality staff, crush and fatigue injuries around the port, and the wrist and knee injuries that follow bike and motorbike crashes. Our partner firms can help with legal questions.

Driving for work: workers compensation usually comes first

CTP statutory benefits are not payable where workers compensation is payable for the same injury. The CTP side does not simply close, though: the CTP insurer can only refuse on that ground once you have made a successful workers compensation claim, or have not complied with its request to make one. Tell each insurer about the other claim.

Source: Motor Accident Injuries Act 2017 (NSW) s 3.35 (checked September 2026).

The commute is a different question

An ordinary drive between home and work is a workers compensation matter only where there is a real and substantial connection between the employment and the accident, such as an errand you were sent on. A plain commute tends to be a CTP matter on its own.

Source: SIRA, work break and journey claims (checked September 2026).

For app-based drivers and riders, whether you count as a worker is decided on the facts of the arrangement rather than the label in the app’s terms. More on car accidents at work in NSW and rideshare and delivery driver accidents.

Places in Randwick City

The council area takes in the places below, and we help people from all of them. Where a suburb has its own page on this site, its name opens our workers compensation guide for that suburb, with the car accident page beside it.

Main roads

The main roads through the council area include Anzac Parade, Alison Road, Avoca Street, Bunnerong Road, Maroubra Road and Clovelly Road.

Getting around

  • The L2 Randwick and L3 Kingsford light rail lines run to Randwick and Juniors Kingsford, linking the area with Central and the Sydney CBD
  • There is no heavy rail in the area; buses run along Anzac Parade and out to Coogee, Maroubra and La Perouse
  • Port Botany's container terminals are on Botany Bay in the south-west of the council area

Neighbouring council areas: City of Sydney, Waverley, Woollahra and Bayside.

Questions from people in Randwick City

Sources

Crash figures are Transport for NSW open data (CC BY 4.0). Scheme rules come from the legislation and guidance below.

Place details, population and area:

This page is general information about the NSW workers compensation and CTP schemes, not legal or medical advice about your situation. Scheme rules were checked in September 2026. For advice about your own injury, speak to a treating clinician.

Hurt at work or on the road in Randwick City?

Our doctors, physios and psychologists treat work injuries under WorkCover and road injuries under CTP, on one file.

Call (02) 7238 7379