Skip to content
WorkCover Hub
Eastern Suburbs

Injured at work or on the road in the Waverley area?

WorkCover doctors, physios and car accident (CTP) care across the Waverley area

Hurt on the job in Bondi Junction's shops and beach cafes, or in a crash on Bondi Road: our WorkCover doctors and physios treat both.

Hurt at work? See a WorkCover doctor. Hurt on the road? Book a car accident appointment.

Get help in the Waverley area

Optional. It tells us which clinician and which scheme to start with.

We read every enquiry. Handled under our privacy policy.

The short version

Work and road injuries across the Waverley area

Work injuries in Waverley tend to follow the area's two big draws: the shops of Bondi Junction and the beaches. Retail staff at the Junction lift stock and stand through long shifts. Cafe, bar and restaurant workers along Campbell Parade strain backs, wrists and shoulders through crowded summer services. Builders and renovators work on tight streets with little room to park or unload, and bus drivers start and finish runs at the interchange. Our WorkCover doctors can issue a Certificate of Capacity, start treatment with our physios and psychologists, and work with your employer and the insurer on a safe return to work.

Waverley's roads are slow and crowded, and its crash records lean towards riders and people on foot. Bondi Road and Old South Head Road see the most crashes, and a large share of crashes across the area involve a motorbike, a bicycle or a pedestrian. Delivery riders, tradies in vans and rideshare drivers share those streets with beachgoers, so some of these crashes happen on the job. If you were hurt off the clock, our team can treat your injuries and issue the Certificate of Fitness that a CTP claim needs.

Road crash data for the Waverley area, 2020 to 2024

Transport for NSW crash data for 2020 to 2024 shows crashes in this council area happen at low speeds on busy streets. More than eight in ten were in 50 km/h zones, and none were in a high-speed zone. Bondi Road and Old South Head Road are the streets named most often, followed by Bronte Road and Campbell Parade. Heavy vehicles were rarely involved, which fits narrow residential streets rather than freight routes. Pedestrians featured in roughly one in six crashes. On streets lined with shops, cafes and bus stops, many of the people hurt are on foot or on two wheels.

These are Transport for NSW’s records of crashes in which someone was killed or injured, counted by where the crash happened. They count crashes, not risk: a busy arterial records more crashes than a quiet street because it carries more traffic.

Crashes in the Waverley area by year, 2020 to 2024
YearCrashes where someone was hurtKilledSeriously injuredCasualtiesAll recorded crashes (including tow-away crashes)
20208922497111
20218002788112
20227812084105
202397137105131
202489131104118
2020 to 20244335139478577

Casualties are people killed plus people recorded as seriously, moderately or minor/other injured; one crash can injure more than one person. Injury severities are as recorded in this police-reported dataset. Transport for NSW’s hospital-linked serious injury statistics are a different, higher series.

Where people were hurt most often, 2020 to 2024

Roads

  1. Bondi Road70 casualty crashes
  2. Old South Head Road48 casualty crashes
  3. Bronte Road31 casualty crashes
  4. Campbell Parade26 casualty crashes
  5. Birrell Street19 casualty crashes

Localities

Localities named in the Transport for NSW records.

  1. Bondi Junction101 casualty crashes
  2. Bondi Beach78 casualty crashes
  3. Bondi68 casualty crashes
  4. Bronte36 casualty crashes
  5. North Bondi35 casualty crashes

Of the 433 crashes where someone was hurt from 2020 to 2024, motorcycles were involved in about 30%, pedestrians in about 16%, bicycles in about 24%, e-scooters in under 1% and heavy vehicles in about 1%. By light and road conditions, about 19% happened in darkness, about 10% at dawn or dusk and about 14% on wet roads.

Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. NSW crash data on Transport for NSW Open Data.

Injured at work in the Waverley area

Work in the Waverley area leans on hospitality, retail, construction, healthcare and transport. Each brings its own pattern of injuries, and each guide below covers how a claim in that industry usually runs.

Work injuries we see from these industries

The first steps on a workers compensation claim

  1. Tell your employer as soon as you can, in writing if possible, and note who saw it. The claim should be made within six months of the injury, though a later claim can still be accepted in some circumstances.
  2. See a doctor and get the first Certificate of Capacity. It records the injury, the treatment plan and the work you can safely do, and our WorkCover doctors write it in the format insurers expect (see the Certificate of Capacity guide).
  3. Your employer notifies its insurer within 48 hours of becoming aware of the injury. If it does not, you can claim with the insurer directly, and our team can prepare the form with you.
  4. The insurer responds. It generally has to start provisional weekly payments within seven days of being notified, unless it has a reasonable excuse. For the first 13 weeks they are generally 95% of your pre-injury average weekly earnings, up to a weekly maximum; try the WorkCover payment calculator.

Sources: Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 44, 261 and 267; Workers Compensation Act 1987 (NSW) s 36 (checked September 2026).

Treatment and getting back to work

On an accepted claim the insurer pays for treatment that is reasonably necessary because of the injury, and our physios, psychologists and rehabilitation providers work from the same file as your doctor. Your employer must provide suitable work so far as reasonably practicable, and cannot dismiss you because you are unfit for work as a result of the injury within six months of first becoming unfit.

Sources: Workers Compensation Act 1987 (NSW) s 60; Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 49 and 248 (checked September 2026).

The rest of the scheme is in our workers compensation NSW guide. Only just hurt? Start with what to do when you are injured at work.

WORK

Hurt at work in the Waverley area?

Book online, or call us and we will book the first appointment with you.

Book a WorkCover doctor

Road crashes in the Waverley area: first steps

Check everyone is safe, then collect the other driver's contact details and plate number, and take photos of the scene. Police need a report if they weren't there, and the event number goes on the claim. If you were working, say on a delivery run through Bondi Junction or driving a work van to a job in Dover Heights, tell your employer quickly. Have one of our doctors check and record your injuries. Road injury claims go to the CTP insurer of the vehicle most at fault, while work injury claims go to your employer's workers compensation insurer.

Report it, and get the police event number

If police did not attend, report the crash to police as soon as you can. Where anyone is injured, the Road Rules require a driver involved to report it as soon as possible and, except in exceptional circumstances, within 24 hours. If police attended, that is the report. The CTP insurer needs the crash to have been reported to police within 28 days so it can verify your claim, and it will ask for the police event number. You can report through the Police Assistance Line on 131 444 or at a police station.

Sources: NSW Road Rules 2014 r 287; SIRA, guide for people injured in a motor vehicle accident (checked September 2026).

Work out which CTP insurer handles the claim

The claim goes to the CTP insurer of the at-fault vehicle where it has been identified, or your own vehicle’s insurer if you were the at-fault driver. NSW has six licensed CTP insurers: AAMI, Allianz, GIO, NRMA, QBE and Youi. If the vehicle was never identified, or was uninsured, the Nominal Defendant handles the claim.

Sources: SIRA, list of licensed CTP insurers; SIRA, Nominal Defendant; Service NSW, apply for personal injury benefits (checked September 2026).

See a doctor, and get the Certificate of Fitness

You can be seen before any claim is made. In the first 28 days the insurer may pay for one GP consultation and up to two allied health sessions, once it knows about the crash and a claim or reference number exists. The first Certificate of Fitness must come from your treating medical practitioner; later ones can come from your physio or psychologist where the injury is within their area of practice, and each generally covers no more than 28 days.

Sources: SIRA, Motor Accident Guidelines 4.68, 4.69, 4.78 and 4.79; Motor Accident Injuries Act 2017 (NSW) s 3.15(3)(b) (checked September 2026).

The CTP time limits

28 days

To make the claim if you want weekly payments back-dated to the accident rather than to the day you claimed.

3 months

The outer limit for a statutory benefits claim. After it, a late claim needs a full and satisfactory explanation.

Sources: SIRA, guide for people injured in a motor vehicle accident; Motor Accident Injuries Act 2017 (NSW) s 6.13 (checked September 2026).

Treatment and weekly payments are payable whoever was at fault for the first 52 weeks. After that, it depends on whether the injury is a threshold injury and whether you were mostly at fault. Our car accident injury service explains how we run a CTP file.

Source: Motor Accident Injuries Act 2017 (NSW) ss 3.11 and 3.28 (checked September 2026).

Reading for crashes like the ones in this area

ROAD

Injured on the road in the Waverley area?

Book online or call us. If you were working when it happened, say so, and we will check which scheme applies.

Book a car accident appointment

When work and the road overlap

Plenty of the traffic in Waverley is people at work: bus drivers on Bondi Road, couriers and delivery riders moving between Bondi Junction and the beach, and tradies heading to renovations in Bronte and Queens Park. A crash while driving for work is usually a workers compensation claim first, and a CTP claim may still be in play if another driver caused it. For gig riders and contractors, cover depends on the real working arrangement. At a first appointment for a work injury, our doctor can issue a Certificate of Capacity. For a road injury outside work, it's the Certificate of Fitness instead. Local work shapes what our clinics see: lifting and standing injuries from retail, repetitive strain from hospitality, falls and strains from building sites, and the fractures riders bring in after a crash. Partner law firms can step in if a claim becomes a dispute.

Driving for work: workers compensation usually comes first

CTP statutory benefits are not payable where workers compensation is payable for the same injury. The CTP side does not simply close, though: the CTP insurer can only refuse on that ground once you have made a successful workers compensation claim, or have not complied with its request to make one. Tell each insurer about the other claim.

Source: Motor Accident Injuries Act 2017 (NSW) s 3.35 (checked September 2026).

The commute is a different question

An ordinary drive between home and work is a workers compensation matter only where there is a real and substantial connection between the employment and the accident, such as an errand you were sent on. A plain commute tends to be a CTP matter on its own.

Source: SIRA, work break and journey claims (checked September 2026).

For app-based drivers and riders, whether you count as a worker is decided on the facts of the arrangement rather than the label in the app’s terms. More on car accidents at work in NSW and rideshare and delivery driver accidents.

Places in the Waverley area

The council area takes in the places below, and we help people from all of them. Where a suburb has its own page on this site, its name opens our workers compensation guide for that suburb, with the car accident page beside it.

Main roads

The main roads through the council area include Syd Einfeld Drive, Old South Head Road, Bondi Road, Bronte Road, Oxford Street, Campbell Parade and Birrell Street.

Getting around

  • Bondi Junction station is the eastern terminus of the Eastern Suburbs railway, served by Sydney Trains T4 services
  • The Bondi Junction bus and rail interchange connects with buses to Bondi Beach, Bronte and the coastal suburbs

Neighbouring council areas: Woollahra and Randwick.

Questions from people in the Waverley area

Sources

Crash figures are Transport for NSW open data (CC BY 4.0). Scheme rules come from the legislation and guidance below.

Place details, population and area:

This page is general information about the NSW workers compensation and CTP schemes, not legal or medical advice about your situation. Scheme rules were checked in September 2026. For advice about your own injury, speak to a treating clinician.

Hurt at work or on the road in the Waverley area?

Our doctors, physios and psychologists treat work injuries under WorkCover and road injuries under CTP, on one file.

Call (02) 7238 7379