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Lower North Shore

Injured at work or on the road in the Lane Cove area?

WorkCover doctors, physios and car accident (CTP) care across the Lane Cove area

From St Leonards apartment sites to the Epping Road commute, our doctors and physios see people injured on worksites and in traffic.

Hurt at work? See a WorkCover doctor. Hurt on the road? Book a car accident appointment.

Get help in the Lane Cove area

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The short version

Work and road injuries across the Lane Cove area

If you're hurt on the job in the Lane Cove area, workers compensation generally covers it, and our doctors can assess the injury and issue the Certificate of Capacity your claim depends on. Local work is varied. Builders and tradies work on the apartment precincts around Lane Cove village, Lane Cove North and St Leonards, and on older family homes in Longueville and Greenwich. Bus drivers run the routes out of the Epping Road interchange, shop and cafe staff serve the village, and outdoor crews look after the bushland reserves along the river. Our doctors, physios and psychologists treat the falls, lifting injuries and strains these jobs can bring.

On the roads, commuter traffic sets the pattern and working vehicles add to it. Delivery vans and tradies' utes share the Pacific Highway near St Leonards with buses, while Epping Road funnels cars into the Lane Cove Tunnel and on to the M2. With no train station in the village, many people who work here arrive by car or bus. When one of those commutes ends in a collision on Burns Bay Road or near the Fig Tree Bridge, the at-fault car's CTP insurer takes the claim, and our doctors handle the Certificate of Fitness the insurer will want.

Road crash data for the Lane Cove area, 2020 to 2024

Transport for NSW crash data for 2020 to 2024 shows roughly 230 people hurt or killed in crashes inside the council area. Epping Road features most, ahead of the Pacific Highway and Burns Bay Road, with River Road, Mowbray Road and Centennial Avenue among the others. There were no crashes in high-speed zones. About one in five happened in darkness and about one in six on wet roads, conditions familiar to tradies heading off before sunrise and shift workers driving home late. For couriers, bus drivers and tradespeople moving between St Leonards, Lane Cove North and the village, the driving is mostly short trips through busy junctions, and a crash on one of those work trips can bring both schemes into play.

These are Transport for NSW’s records of crashes in which someone was killed or injured, counted by where the crash happened. They count crashes, not risk: a busy arterial records more crashes than a quiet street because it carries more traffic.

Crashes in the Lane Cove area by year, 2020 to 2024
YearCrashes where someone was hurtKilledSeriously injuredCasualtiesAll recorded crashes (including tow-away crashes)
2020380164257
2021410194960
2022501175472
2023310103742
2024370194557
2020 to 2024197181227288

Casualties are people killed plus people recorded as seriously, moderately or minor/other injured; one crash can injure more than one person. Injury severities are as recorded in this police-reported dataset. Transport for NSW’s hospital-linked serious injury statistics are a different, higher series.

Where people were hurt most often, 2020 to 2024

Roads

  1. Epping Road40 casualty crashes
  2. Pacific Highway30 casualty crashes
  3. Burns Bay Road26 casualty crashes
  4. River Road18 casualty crashes
  5. Centennial Avenue11 casualty crashes

Localities

Localities named in the Transport for NSW records.

  1. Lane Cove54 casualty crashes
  2. Lane Cove North48 casualty crashes
  3. Lane Cove West33 casualty crashes
  4. Greenwich23 casualty crashes
  5. Longueville13 casualty crashes

Of the 197 crashes where someone was hurt from 2020 to 2024, motorcycles were involved in about 21%, pedestrians in about 10%, bicycles in about 8%, e-scooters in under 1% and heavy vehicles in about 1%. By light and road conditions, about 22% happened in darkness, about 10% at dawn or dusk and about 18% on wet roads.

Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. NSW crash data on Transport for NSW Open Data.

Injured at work in the Lane Cove area

Work in the Lane Cove area leans on construction, healthcare, transport, hospitality and manufacturing. Each brings its own pattern of injuries, and each guide below covers how a claim in that industry usually runs.

Work injuries we see from these industries

The first steps on a workers compensation claim

  1. Tell your employer as soon as you can, in writing if possible, and note who saw it. The claim should be made within six months of the injury, though a later claim can still be accepted in some circumstances.
  2. See a doctor and get the first Certificate of Capacity. It records the injury, the treatment plan and the work you can safely do, and our WorkCover doctors write it in the format insurers expect (see the Certificate of Capacity guide).
  3. Your employer notifies its insurer within 48 hours of becoming aware of the injury. If it does not, you can claim with the insurer directly, and our team can prepare the form with you.
  4. The insurer responds. It generally has to start provisional weekly payments within seven days of being notified, unless it has a reasonable excuse. For the first 13 weeks they are generally 95% of your pre-injury average weekly earnings, up to a weekly maximum; try the WorkCover payment calculator.

Sources: Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 44, 261 and 267; Workers Compensation Act 1987 (NSW) s 36 (checked September 2026).

Treatment and getting back to work

On an accepted claim the insurer pays for treatment that is reasonably necessary because of the injury, and our physios, psychologists and rehabilitation providers work from the same file as your doctor. Your employer must provide suitable work so far as reasonably practicable, and cannot dismiss you because you are unfit for work as a result of the injury within six months of first becoming unfit.

Sources: Workers Compensation Act 1987 (NSW) s 60; Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 49 and 248 (checked September 2026).

The rest of the scheme is in our workers compensation NSW guide. Only just hurt? Start with what to do when you are injured at work.

WORK

Hurt at work in the Lane Cove area?

Book online, or call us and we will book the first appointment with you.

Book a WorkCover doctor

Road crashes in the Lane Cove area: first steps

Whether it happens on Epping Road, the highway through St Leonards or a quiet Greenwich street, first check that nobody is in danger, then write down who the other driver is, how to reach them and their rego. If police weren't called to the scene, let NSW Police know afterwards and keep the event number. Have your injuries checked and written up early, even minor ones. On the road side, the claim sits with whichever CTP insurer covers the vehicle at fault. If you were working when it happened, tell your employer too, since workers compensation may apply first.

Report it, and get the police event number

If police did not attend, report the crash to police as soon as you can. Where anyone is injured, the Road Rules require a driver involved to report it as soon as possible and, except in exceptional circumstances, within 24 hours. If police attended, that is the report. The CTP insurer needs the crash to have been reported to police within 28 days so it can verify your claim, and it will ask for the police event number. You can report through the Police Assistance Line on 131 444 or at a police station.

Sources: NSW Road Rules 2014 r 287; SIRA, guide for people injured in a motor vehicle accident (checked September 2026).

Work out which CTP insurer handles the claim

The claim goes to the CTP insurer of the at-fault vehicle where it has been identified, or your own vehicle’s insurer if you were the at-fault driver. NSW has six licensed CTP insurers: AAMI, Allianz, GIO, NRMA, QBE and Youi. If the vehicle was never identified, or was uninsured, the Nominal Defendant handles the claim.

Sources: SIRA, list of licensed CTP insurers; SIRA, Nominal Defendant; Service NSW, apply for personal injury benefits (checked September 2026).

See a doctor, and get the Certificate of Fitness

You can be seen before any claim is made. In the first 28 days the insurer may pay for one GP consultation and up to two allied health sessions, once it knows about the crash and a claim or reference number exists. The first Certificate of Fitness must come from your treating medical practitioner; later ones can come from your physio or psychologist where the injury is within their area of practice, and each generally covers no more than 28 days.

Sources: SIRA, Motor Accident Guidelines 4.68, 4.69, 4.78 and 4.79; Motor Accident Injuries Act 2017 (NSW) s 3.15(3)(b) (checked September 2026).

The CTP time limits

28 days

To make the claim if you want weekly payments back-dated to the accident rather than to the day you claimed.

3 months

The outer limit for a statutory benefits claim. After it, a late claim needs a full and satisfactory explanation.

Sources: SIRA, guide for people injured in a motor vehicle accident; Motor Accident Injuries Act 2017 (NSW) s 6.13 (checked September 2026).

Treatment and weekly payments are payable whoever was at fault for the first 52 weeks. After that, it depends on whether the injury is a threshold injury and whether you were mostly at fault. Our car accident injury service explains how we run a CTP file.

Source: Motor Accident Injuries Act 2017 (NSW) ss 3.11 and 3.28 (checked September 2026).

Reading for crashes like the ones in this area

ROAD

Injured on the road in the Lane Cove area?

Book online or call us. If you were working when it happened, say so, and we will check which scheme applies.

Book a car accident appointment

When work and the road overlap

The two schemes meet most often for people whose job puts them on Lane Cove's roads: tradies driving between apartment sites in St Leonards, couriers running parcels through Lane Cove North, and bus drivers on Epping Road. A crash while driving for work usually goes to workers compensation first, though CTP may still be in play, particularly when another driver was at fault. At the first appointment, our doctors work out which scheme fits and document your injuries for it: a Certificate of Capacity under workers compensation, setting out the work you can safely do, or a Certificate of Fitness for the vehicle's CTP insurer. Local work shapes what our clinics see, from falls and lifting injuries on building sites to desk-related strain in St Leonards offices and neck and back injuries from stop-start traffic. Our physios and psychologists take the treatment plan from there.

Driving for work: workers compensation usually comes first

CTP statutory benefits are not payable where workers compensation is payable for the same injury. The CTP side does not simply close, though: the CTP insurer can only refuse on that ground once you have made a successful workers compensation claim, or have not complied with its request to make one. Tell each insurer about the other claim.

Source: Motor Accident Injuries Act 2017 (NSW) s 3.35 (checked September 2026).

The commute is a different question

An ordinary drive between home and work is a workers compensation matter only where there is a real and substantial connection between the employment and the accident, such as an errand you were sent on. A plain commute tends to be a CTP matter on its own.

Source: SIRA, work break and journey claims (checked September 2026).

For app-based drivers and riders, whether you count as a worker is decided on the facts of the arrangement rather than the label in the app’s terms. More on car accidents at work in NSW and rideshare and delivery driver accidents.

If either claim turns into a dispute, our partner law firms can help with the legal side.

Places in the Lane Cove area

The council area takes in the places below, and we help people from all of them. Where a suburb has its own page on this site, its name opens our workers compensation guide for that suburb, with the car accident page beside it.

Main roads

The main roads through the council area include the Lane Cove Tunnel (M2), Epping Road, the Pacific Highway, Burns Bay Road, Longueville Road and River Road.

Getting around

  • Buses are the main public transport, with Busways and CDC NSW routes linking Lane Cove with the Sydney CBD, North Sydney, Chatswood, Macquarie Park and the Hills district; the main bus interchange is on Epping Road at Longueville Road
  • The nearest train stations are St Leonards, Artarmon and Chatswood on the North Shore line, a few kilometres from Lane Cove village
  • Greenwich Point wharf is on the Sydney Ferries F8 Cockatoo Island route, and Captain Cook Cruises runs peak-hour Lane Cove River ferries that stop at Greenwich, Northwood and Longueville

Neighbouring council areas: Willoughby, North Sydney and Hunters Hill.

Questions from people in the Lane Cove area

Sources

Crash figures are Transport for NSW open data (CC BY 4.0). Scheme rules come from the legislation and guidance below.

Place details, population and area:

This page is general information about the NSW workers compensation and CTP schemes, not legal or medical advice about your situation. Scheme rules were checked in September 2026. For advice about your own injury, speak to a treating clinician.

Hurt at work or on the road in the Lane Cove area?

Our doctors, physios and psychologists treat work injuries under WorkCover and road injuries under CTP, on one file.

Call (02) 7238 7379