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Lower North Shore

Injured at work or on the road in Mosman?

WorkCover doctors, physios and car accident (CTP) care across Mosman

Whether a shift at Taronga Zoo or a Spit Road crash left you hurt, our doctors and physios see locals through WorkCover and CTP claims.

Hurt at work? See a WorkCover doctor. Hurt on the road? Book a car accident appointment.

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The short version

Work and road injuries across Mosman

Workers hurt on the job in Mosman can generally make a workers compensation claim, and our doctors can assess the injury and issue the Certificate of Capacity the claim relies on. Retail, cafe and restaurant staff keep the Spit Junction shopping strip running, and summer crowds at Balmoral keep beachside hospitality busy. Taronga Zoo needs keepers, hospitality crews and maintenance staff. Tradespeople and gardeners work on harbourside homes, while cleaners and home-care workers drive between houses across the peninsula. Bus drivers on the Military Road routes and crews on the Mosman Bay and Taronga Zoo ferries add to the mix. Our doctors, physios and psychologists treat what follows.

On the road, Mosman's traffic leans on one main corridor. Military Road and Spit Road link the Northern Beaches with the city, so delivery vans, tradie utes and buses share them with commuters all day. The Spit Bridge carries that traffic across Middle Harbour to Seaforth, and its lift span holds everyone up when boats pass. Weekend and summer visitors heading for Balmoral or the zoo add unfamiliar drivers and plenty of pedestrians. After a crash, the at-fault vehicle's insurer looks after the CTP claim, and our doctors can write the Certificate of Fitness it asks for.

Road crash data for Mosman, 2020 to 2024

Going by Transport for NSW crash data for 2020 to 2024, close to 190 people were hurt or killed in crashes within the municipality. Spit Road and Military Road lead the street list almost equally, with Raglan Street and Ourimbah Road next. The data shows no crashes in high-speed zones, and just over half happened at intersections, which fits a network of shopping-strip junctions, bus stops and the bridge approach. Nearly one in five took place in darkness. For tradies, couriers and carers driving between jobs, crashes come from short, stop-start local trips rather than open-road travel, and a crash during a work trip can bring both schemes into play.

These are Transport for NSW’s records of crashes in which someone was killed or injured, counted by where the crash happened. They count crashes, not risk: a busy arterial records more crashes than a quiet street because it carries more traffic.

Crashes in Mosman by year, 2020 to 2024
YearCrashes where someone was hurtKilledSeriously injuredCasualtiesAll recorded crashes (including tow-away crashes)
2020350123649
2021330113841
202230193741
2023350154147
2024280123339
2020 to 2024161159185217

Casualties are people killed plus people recorded as seriously, moderately or minor/other injured; one crash can injure more than one person. Injury severities are as recorded in this police-reported dataset. Transport for NSW’s hospital-linked serious injury statistics are a different, higher series.

Where people were hurt most often, 2020 to 2024

Roads

  1. Spit Road39 casualty crashes
  2. Military Road38 casualty crashes
  3. Raglan Street9 casualty crashes
  4. Ourimbah Road7 casualty crashes
  5. Canrobert Street6 casualty crashes

Of the 161 crashes where someone was hurt from 2020 to 2024, motorcycles were involved in about 17%, pedestrians in about 18%, bicycles in about 16% and heavy vehicles in about 1%. By light and road conditions, about 18% happened in darkness, about 14% at dawn or dusk and about 15% on wet roads.

Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. NSW crash data on Transport for NSW Open Data.

Injured at work in Mosman

Work in Mosman leans on retail, hospitality, healthcare, construction and cleaning. Each brings its own pattern of injuries, and each guide below covers how a claim in that industry usually runs.

Work injuries we see from these industries

The first steps on a workers compensation claim

  1. Tell your employer as soon as you can, in writing if possible, and note who saw it. The claim should be made within six months of the injury, though a later claim can still be accepted in some circumstances.
  2. See a doctor and get the first Certificate of Capacity. It records the injury, the treatment plan and the work you can safely do, and our WorkCover doctors write it in the format insurers expect (see the Certificate of Capacity guide).
  3. Your employer notifies its insurer within 48 hours of becoming aware of the injury. If it does not, you can claim with the insurer directly, and our team can prepare the form with you.
  4. The insurer responds. It generally has to start provisional weekly payments within seven days of being notified, unless it has a reasonable excuse. For the first 13 weeks they are generally 95% of your pre-injury average weekly earnings, up to a weekly maximum; try the WorkCover payment calculator.

Sources: Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 44, 261 and 267; Workers Compensation Act 1987 (NSW) s 36 (checked September 2026).

Treatment and getting back to work

On an accepted claim the insurer pays for treatment that is reasonably necessary because of the injury, and our physios, psychologists and rehabilitation providers work from the same file as your doctor. Your employer must provide suitable work so far as reasonably practicable, and cannot dismiss you because you are unfit for work as a result of the injury within six months of first becoming unfit.

Sources: Workers Compensation Act 1987 (NSW) s 60; Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 49 and 248 (checked September 2026).

The rest of the scheme is in our workers compensation NSW guide. Only just hurt? Start with what to do when you are injured at work.

WORK

Hurt at work in Mosman?

Book online, or call us and we will book the first appointment with you.

Book a WorkCover doctor

Road crashes in Mosman: first steps

Start with safety, whether you're on the Spit Bridge, in the Spit Junction traffic or in a back street near Mosman Bay. Then get the other driver's name, contact details and registration. When police haven't attended, contact NSW Police to report it and note the event number. Get your injuries checked and written up early, even if they seem minor. The CTP side sits with the insurer of the vehicle at fault. If you were working when it happened, tell your employer as well, since workers compensation may apply first.

Report it, and get the police event number

If police did not attend, report the crash to police as soon as you can. Where anyone is injured, the Road Rules require a driver involved to report it as soon as possible and, except in exceptional circumstances, within 24 hours. If police attended, that is the report. The CTP insurer needs the crash to have been reported to police within 28 days so it can verify your claim, and it will ask for the police event number. You can report through the Police Assistance Line on 131 444 or at a police station.

Sources: NSW Road Rules 2014 r 287; SIRA, guide for people injured in a motor vehicle accident (checked September 2026).

Work out which CTP insurer handles the claim

The claim goes to the CTP insurer of the at-fault vehicle where it has been identified, or your own vehicle’s insurer if you were the at-fault driver. NSW has six licensed CTP insurers: AAMI, Allianz, GIO, NRMA, QBE and Youi. If the vehicle was never identified, or was uninsured, the Nominal Defendant handles the claim.

Sources: SIRA, list of licensed CTP insurers; SIRA, Nominal Defendant; Service NSW, apply for personal injury benefits (checked September 2026).

See a doctor, and get the Certificate of Fitness

You can be seen before any claim is made. In the first 28 days the insurer may pay for one GP consultation and up to two allied health sessions, once it knows about the crash and a claim or reference number exists. The first Certificate of Fitness must come from your treating medical practitioner; later ones can come from your physio or psychologist where the injury is within their area of practice, and each generally covers no more than 28 days.

Sources: SIRA, Motor Accident Guidelines 4.68, 4.69, 4.78 and 4.79; Motor Accident Injuries Act 2017 (NSW) s 3.15(3)(b) (checked September 2026).

The CTP time limits

28 days

To make the claim if you want weekly payments back-dated to the accident rather than to the day you claimed.

3 months

The outer limit for a statutory benefits claim. After it, a late claim needs a full and satisfactory explanation.

Sources: SIRA, guide for people injured in a motor vehicle accident; Motor Accident Injuries Act 2017 (NSW) s 6.13 (checked September 2026).

Treatment and weekly payments are payable whoever was at fault for the first 52 weeks. After that, it depends on whether the injury is a threshold injury and whether you were mostly at fault. Our car accident injury service explains how we run a CTP file.

Source: Motor Accident Injuries Act 2017 (NSW) ss 3.11 and 3.28 (checked September 2026).

Reading for crashes like the ones in this area

ROAD

Injured on the road in Mosman?

Book online or call us. If you were working when it happened, say so, and we will check which scheme applies.

Book a car accident appointment

When work and the road overlap

The crossover matters most for people whose job keeps them driving around Mosman: tradies moving between renovation sites, couriers delivering along Military Road, carers visiting clients across the peninsula. When a crash happens while you're driving for work, workers compensation generally comes first, and CTP may still be in play, particularly when another driver caused it. At your first appointment, our doctors record how the injury happened and document it for the scheme that applies. A work claim needs a Certificate of Capacity listing the cafe, zoo or site duties you can manage. Under CTP, it's a Certificate of Fitness for the vehicle's insurer. Local work shapes what we treat: lifting and fall injuries from building and garden work around harbourside homes, strains from retail and hospitality shifts, and neck and back injuries from stop-start traffic on Spit Road. Our physios and psychologists then carry the treatment plan forward.

Driving for work: workers compensation usually comes first

CTP statutory benefits are not payable where workers compensation is payable for the same injury. The CTP side does not simply close, though: the CTP insurer can only refuse on that ground once you have made a successful workers compensation claim, or have not complied with its request to make one. Tell each insurer about the other claim.

Source: Motor Accident Injuries Act 2017 (NSW) s 3.35 (checked September 2026).

The commute is a different question

An ordinary drive between home and work is a workers compensation matter only where there is a real and substantial connection between the employment and the accident, such as an errand you were sent on. A plain commute tends to be a CTP matter on its own.

Source: SIRA, work break and journey claims (checked September 2026).

For app-based drivers and riders, whether you count as a worker is decided on the facts of the arrangement rather than the label in the app’s terms. More on car accidents at work in NSW and rideshare and delivery driver accidents.

Places in Mosman

The council area takes in the places below, and we help people from all of them. Where a suburb has its own page on this site, its name opens our workers compensation guide for that suburb, with the car accident page beside it.

Main roads

The main roads through the council area include Military Road, Spit Road, Middle Head Road and Bradleys Head Road.

Getting around

  • There is no train line; buses run along Military Road and Spit Road, including the B-Line (B1), which stops at Spit Junction between the Northern Beaches and the city
  • The Sydney Ferries F6 Mosman Bay service runs from Circular Quay via Cremorne Point to South Mosman and Mosman Bay wharves
  • The F2 Taronga Zoo ferry runs from Circular Quay to Taronga Zoo wharf
  • The Spit Bridge, with a bascule lift span, carries Spit Road across Middle Harbour to Seaforth and the Northern Beaches

Neighbouring council areas: North Sydney, Northern Beaches and Willoughby.

Questions from people in Mosman

Sources

Crash figures are Transport for NSW open data (CC BY 4.0). Scheme rules come from the legislation and guidance below.

Place details, population and area:

This page is general information about the NSW workers compensation and CTP schemes, not legal or medical advice about your situation. Scheme rules were checked in September 2026. For advice about your own injury, speak to a treating clinician.

Hurt at work or on the road in Mosman?

Our doctors, physios and psychologists treat work injuries under WorkCover and road injuries under CTP, on one file.

Call (02) 7238 7379