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Injured at work or on the road in the Wollondilly Shire?

WorkCover doctors, physios and car accident (CTP) care across the Wollondilly Shire

For work and road injuries around Picton, Tahmoor and Wilton, our doctors, physios and psychologists provide care under WorkCover or CTP.

Hurt at work? See a WorkCover doctor. Hurt on the road? Book a car accident appointment.

Get help in the Wollondilly Shire

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The short version

Work and road injuries across the Wollondilly Shire

If you're injured at work anywhere in the Wollondilly Shire, from a building site in the new estates at Wilton or Appin to a farm near The Oaks, you can see one of our WorkCover doctors by telehealth, or face to face where that suits the injury better. Building crews, farm hands and truck drivers on the Hume Motorway each face their own risks, from falls and lifting strains to long hours behind the wheel. Shops and services in Picton and Tahmoor add retail work. Our doctors assess the injury, issue a Certificate of Capacity and plan treatment with our physios and psychologists.

Many Wollondilly patients reach us after a road crash rather than a workplace accident. Freight trucks heading for the Illawarra use Picton Road and Appin Road, interstate traffic runs along the Hume Motorway, and towns like The Oaks and Oakdale depend on Burragorang Road. When the injury came from a crash, our doctors fill in the Certificate of Fitness that goes with a CTP claim and set out care that may involve physio, psychology or exercise physiology, with the CTP insurer deciding which treatment it funds. Telehealth saves a long drive while you're recovering.

Road crash data for the Wollondilly Shire, 2020 to 2024

Freight shows up clearly in the Transport for NSW crash figures for Wollondilly, which run from 2020 to 2024. Trucks featured in roughly one in eight injury crashes, which fits a shire crossed by Hume Motorway haulage and by lorries using Picton Road and Appin Road to reach Wollongong. Close to two in five happened in darkness or at dawn or dusk, hours that overlap with early starts and late finishes on farms and building sites. About a fifth involved a motorbike. The road with the most of these crashes was the Hume Motorway, recorded in the data as the Hume Highway, then Picton Road, Remembrance Driveway, Silverdale Road and Menangle Road. Wilton topped the localities, with Picton, Razorback and Bargo behind it.

These are Transport for NSW’s records of crashes in which someone was killed or injured, counted by where the crash happened. They count crashes, not risk: a busy arterial records more crashes than a quiet street because it carries more traffic.

Crashes in the Wollondilly Shire by year, 2020 to 2024
YearCrashes where someone was hurtKilledSeriously injuredCasualtiesAll recorded crashes (including tow-away crashes)
202099348131128
202182638121117
2022101450137132
202397556133132
20247824194117
2020 to 202445720233616626

Casualties are people killed plus people recorded as seriously, moderately or minor/other injured; one crash can injure more than one person. Injury severities are as recorded in this police-reported dataset. Transport for NSW’s hospital-linked serious injury statistics are a different, higher series.

Where people were hurt most often, 2020 to 2024

Roads

  1. Hume Highway77 casualty crashes
  2. Picton Road50 casualty crashes
  3. Remembrance Drive32 casualty crashes
  4. Silverdale Road26 casualty crashes
  5. Menangle Road26 casualty crashes

Localities

Localities named in the Transport for NSW records.

  1. Wilton68 casualty crashes
  2. Picton53 casualty crashes
  3. Razorback38 casualty crashes
  4. Bargo36 casualty crashes
  5. Douglas Park26 casualty crashes

Of the 457 crashes where someone was hurt from 2020 to 2024, motorcycles were involved in about 19%, pedestrians in about 3%, bicycles in about 1%, e-scooters in under 1% and heavy vehicles in about 12%. Of those crashes, about 30% happened in speed zones of 90 km/h or more. By light and road conditions, about 27% happened in darkness, about 12% at dawn or dusk and about 24% on wet roads.

Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. NSW crash data on Transport for NSW Open Data.

Injured at work in the Wollondilly Shire

Work in the Wollondilly Shire leans on construction, agriculture, transport, mining and retail. Each brings its own pattern of injuries, and each guide below covers how a claim in that industry usually runs.

Work injuries we see from these industries

The first steps on a workers compensation claim

  1. Tell your employer as soon as you can, in writing if possible, and note who saw it. The claim should be made within six months of the injury, though a later claim can still be accepted in some circumstances.
  2. See a doctor and get the first Certificate of Capacity. It records the injury, the treatment plan and the work you can safely do, and our WorkCover doctors write it in the format insurers expect (see the Certificate of Capacity guide).
  3. Your employer notifies its insurer within 48 hours of becoming aware of the injury. If it does not, you can claim with the insurer directly, and our team can prepare the form with you.
  4. The insurer responds. It generally has to start provisional weekly payments within seven days of being notified, unless it has a reasonable excuse. For the first 13 weeks they are generally 95% of your pre-injury average weekly earnings, up to a weekly maximum; try the WorkCover payment calculator.

Sources: Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 44, 261 and 267; Workers Compensation Act 1987 (NSW) s 36 (checked September 2026).

Treatment and getting back to work

On an accepted claim the insurer pays for treatment that is reasonably necessary because of the injury, and our physios, psychologists and rehabilitation providers work from the same file as your doctor. Your employer must provide suitable work so far as reasonably practicable, and cannot dismiss you because you are unfit for work as a result of the injury within six months of first becoming unfit.

Sources: Workers Compensation Act 1987 (NSW) s 60; Workplace Injury Management and Workers Compensation Act 1998 (NSW) ss 49 and 248 (checked September 2026).

The rest of the scheme is in our workers compensation NSW guide. Only just hurt? Start with what to do when you are injured at work.

WORK

Hurt at work in the Wollondilly Shire?

Book online, or call us and we will book the first appointment with you.

Book a WorkCover doctor

Road crashes in the Wollondilly Shire: first steps

Check that everyone is safe, then swap details with the other driver: name, phone number and registration. If police weren't called to the scene, contact them afterwards and write down the event number they give you. Have a doctor see you early so your injuries are assessed and written down; our doctors can do this by telehealth. The road claim sits with the CTP insurer of whichever vehicle caused the crash. If the crash came on a work run, say deliveries along Remembrance Driveway or a drive to an Appin site, tell your employer too, since workers compensation is generally the first claim.

Report it, and get the police event number

If police did not attend, report the crash to police as soon as you can. Where anyone is injured, the Road Rules require a driver involved to report it as soon as possible and, except in exceptional circumstances, within 24 hours. If police attended, that is the report. The CTP insurer needs the crash to have been reported to police within 28 days so it can verify your claim, and it will ask for the police event number. You can report through the Police Assistance Line on 131 444 or at a police station.

Sources: NSW Road Rules 2014 r 287; SIRA, guide for people injured in a motor vehicle accident (checked September 2026).

Work out which CTP insurer handles the claim

The claim goes to the CTP insurer of the at-fault vehicle where it has been identified, or your own vehicle’s insurer if you were the at-fault driver. NSW has six licensed CTP insurers: AAMI, Allianz, GIO, NRMA, QBE and Youi. If the vehicle was never identified, or was uninsured, the Nominal Defendant handles the claim.

Sources: SIRA, list of licensed CTP insurers; SIRA, Nominal Defendant; Service NSW, apply for personal injury benefits (checked September 2026).

See a doctor, and get the Certificate of Fitness

You can be seen before any claim is made. In the first 28 days the insurer may pay for one GP consultation and up to two allied health sessions, once it knows about the crash and a claim or reference number exists. The first Certificate of Fitness must come from your treating medical practitioner; later ones can come from your physio or psychologist where the injury is within their area of practice, and each generally covers no more than 28 days.

Sources: SIRA, Motor Accident Guidelines 4.68, 4.69, 4.78 and 4.79; Motor Accident Injuries Act 2017 (NSW) s 3.15(3)(b) (checked September 2026).

The CTP time limits

28 days

To make the claim if you want weekly payments back-dated to the accident rather than to the day you claimed.

3 months

The outer limit for a statutory benefits claim. After it, a late claim needs a full and satisfactory explanation.

Sources: SIRA, guide for people injured in a motor vehicle accident; Motor Accident Injuries Act 2017 (NSW) s 6.13 (checked September 2026).

Treatment and weekly payments are payable whoever was at fault for the first 52 weeks. After that, it depends on whether the injury is a threshold injury and whether you were mostly at fault. Our car accident injury service explains how we run a CTP file.

Source: Motor Accident Injuries Act 2017 (NSW) ss 3.11 and 3.28 (checked September 2026).

Reading for crashes like the ones in this area

ROAD

Injured on the road in the Wollondilly Shire?

Book online or call us. If you were working when it happened, say so, and we will check which scheme applies.

Book a car accident appointment

When work and the road overlap

Many people in Wollondilly drive as part of their job: truck drivers on the Hume Motorway and Picton Road, tradies moving between the new estates at Wilton and Appin, and farm workers on rural roads around The Oaks. When a crash happens on the job, workers compensation is usually the first claim, while CTP may still be in play, for example where another driver caused the crash. The first visit starts with where you were and what you were doing, since that sets the paperwork: a WorkCover Certificate of Capacity records the duties you can manage, and CTP uses a Certificate of Fitness. The work done here shapes what our doctors see: back and shoulder strain from building and farm work, falls on construction sites, and neck injuries from rear-end crashes on Remembrance Driveway. Where a claim needs legal input, partner firms can help.

Driving for work: workers compensation usually comes first

CTP statutory benefits are not payable where workers compensation is payable for the same injury. The CTP side does not simply close, though: the CTP insurer can only refuse on that ground once you have made a successful workers compensation claim, or have not complied with its request to make one. Tell each insurer about the other claim.

Source: Motor Accident Injuries Act 2017 (NSW) s 3.35 (checked September 2026).

The commute is a different question

An ordinary drive between home and work is a workers compensation matter only where there is a real and substantial connection between the employment and the accident, such as an errand you were sent on. A plain commute tends to be a CTP matter on its own.

Source: SIRA, work break and journey claims (checked September 2026).

For app-based drivers and riders, whether you count as a worker is decided on the facts of the arrangement rather than the label in the app’s terms. More on car accidents at work in NSW and rideshare and delivery driver accidents.

Places in the Wollondilly Shire

The council area takes in the places below, and we help people from all of them. Where a suburb has its own page on this site, its name opens our workers compensation guide for that suburb, with the car accident page beside it.

Main roads

The main roads through the council area include the Hume Motorway (M31), Picton Road, Appin Road, the Remembrance Driveway and Menangle Road.

Getting around

  • Southern Highlands Line trains stop at Menangle, Douglas Park, Picton, Tahmoor and Bargo, with most services running between Campbelltown and Moss Vale
  • Towns away from the railway, such as The Oaks, Oakdale and Warragamba, rely mainly on road travel
  • Picton Road links Picton and the Hume Motorway with the Princes Motorway (M1) on the escarpment above Wollongong

Neighbouring council areas: Camden, Campbelltown, Liverpool, Penrith, Blue Mountains, Oberon, Upper Lachlan, Wingecarribee and Wollongong.

Questions from people in the Wollondilly Shire

Sources

Crash figures are Transport for NSW open data (CC BY 4.0). Scheme rules come from the legislation and guidance below.

Place details, population and area:

This page is general information about the NSW workers compensation and CTP schemes, not legal or medical advice about your situation. Scheme rules were checked in September 2026. For advice about your own injury, speak to a treating clinician.

Hurt at work or on the road in the Wollondilly Shire?

Our doctors, physios and psychologists treat work injuries under WorkCover and road injuries under CTP, on one file.

Call (02) 7238 7379